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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 16,918 reviews
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Not bad not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but have to spam some of the buttons sometimes in order just to get it to go.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    the roughest most exhausting refund of my life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft failed to make this controller compliant with bluetooth after 4+ years of development. Do not buy, it can suddenly drift out of control whether due to bad parts that have no right existing in such an expensive controller or due to code, which is even sadder. it can stop working with xbox, *will*stop working with pc especially steam, and in about 40% of all steam games this controller will suddenly disconnect especially during boss battles. Theres nothing you can do fix that firmware updates wont work, steam cant help you, microsoft will try to blame game developers where as the developers have absolutely nothing to do with the development of microsofts flagship controller in short, this controller should have been subject to a mass recall years ago

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Microsoft product. Purchased to improve gaming experience with series X and more importantly Halo Infinite. The step up is noticeable, input lag improved and customization is a boost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the standard controller if you utilize the extra attachments available for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Just keep in mind this is the core remote so you will need the attachments separately.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but stop working after a few months especially the bumpers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not durable for a premium controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels premium and durable. Unfortunately, it is not durable. This is my second elite controller and the LB button has given up once again. Granted, LB is my jump button and I use it frequently. However, this controller is over $200 and should be able to last as it is labeled as a premium controller. I'm not sure if I recommend this controller. I'm actually considering a Scuf Prestige controller if this controller breaks one more time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the LB button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller ever made.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much to say about this controller. But, everything I would say will turn into three novels. It's a wonderful controller. There's nothing I can say, but thank you. This controller is amazing! And the price is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider Xbox Elite Wireless Controller Series 2 to be the best controller ever made. Thank you for sharing your thoughts about it; we hope you continue to have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control the triggers will allow you to adjust distance the triggers can travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. A bit pricey. Setting LT and RT to hair trigger is great for FPS games. You can tell how much faster your shots are because of the hair trigger. Having the extra for paddle buttons also makes it easier in some games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're a fan of your new Xbox Elite Wireless Controller Series 2. It's great to hear that its customization features have enhanced your gameplay, too. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Level up with this controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is a great controller. I have played for years with just the standard option. This brings gaming to a new level with the optional button assignments and cool D pad its a level up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and extremely solid. Fits in my hands perfectly. If your thinking about it. Dont. This is hands down the holy grail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He says its faster and helps him in gaming so ill just take his word for it.lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I’ve had in my hands not even close years on PlayStation it’s just getting used to the controller returned because of jiggle joysticks out the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute amazing product, the looks and feel are such an improvement this is top of the line construction and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this contoller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, I just wish they kept the two short thumbsticks like the xbox series 1 did. Make sure you get a warranty I've had a friend break two this year and take it back for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Elite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Controller is great for gaming on PC. It can handle any games I can throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th elite love the controller one of the best out there in my opinion only down fall is if you play a lot I mean a lot buttons wear out fast but that’s any controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, it is an excellent product, it has made it much easier for me when playing, 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to the elite 2 and dont regret it at all. Its been a great controller and has great features too.

    I would recommend this to a friend