Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 16,919 reviews
  • Rated 4 out of 5 stars

    Back buttons

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is bigger than the traditional controller and the extra configuration of the back buttons helps alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the upgrade to this controller. its pricey but well worth it. Also the protection plan is great as well. I've also noticed that my headphones work much better.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t feel that this provides any real advantages for the money, just too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This core system helped me recover from loosing my main elite controller. I reused all the parts with thus saving a lot of money in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and all is good the only thing I did not like is when returned to the store Techs did not clear old info from remote that’s a no bueno situation other than that all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to Xbox Original Controllers again! After buying this product all my friends decided to pick one up too! The controller feels great in the hands and the back paddles have changed the way I’m gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rick,

      Thanks for sharing how much your and your friends are enjoying your Xbox Elite Wireless Controller Series 2s. We're glad that it's a comfortable fit for you, and that it's enhanced your overall gaming experience, too. We hope you win a lot of matches using your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite 2 Core

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size as the series X controller. This is the elite 2 without the extra sticks and D-pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most if you are a gamer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your gaming experience come to life. The Elite Controller Series 2 is best controller you will ever use. Very well built and worth every penny. You will not be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Only if you want to buy one every year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this controller unless you want to spend this much money on some crap that will last a year max. The left and right bumpers will break. I’m gentle with my controllers never dropping them and the stock controllers never broke down as much as this one. Idk what a better substitute would be. I’m buying a Wolverine chroma v2 and hoping it’s more reliable than this expensive piece of junk. Lb and rv have been a must for me and this controller fails the test In the first series AND THE SECOND SERIES. They don’t care they will sell it cause of the credibility they have. Probably won’t fix it in their third try around cause we buy it anyways

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I expected and worth every penny. I like all the customizations available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the previous elite controller. Love the new cord that comes with this one. The power cord is long and comes in handy if you sit a little distance from the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when plugged in, I am having some issues with wireless connectivity but that could be a software issue, still looking this issue. Works great when it’s working!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are glad you are enjoying the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband since he had been using the regular controls for so long it looked cool with the extra triggers. Well he loves it he uses it all the time and wishes he had it sooner

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are happy to hear that your husband is enjoying the Xbox Elite Series 2 Controller and its awesome design.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for your gaming experience for Xbox 9ne and Xbox next gen, I Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customizable options

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You better get the extended warranty because it WILL break in a year or less. It’s easier to get one of these then a custom made controller from one of the smaller companies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the warranty.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Warranty The controllers do get controller driftAnd need to be replaced when that starts happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came fast and I love it. The elite 2 controller has been a huge upgrade from the previous model . Best Buy had it to my house in a couple days after ordering .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but should have better QC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second elite series 2 controller and had a series 1 as well. Great updates from the first edition but the first series 2 controller had a bad right trigger that was faulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS great. back buttons are a plus for first person shooter games. no issues with controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while until it finally gave out. Definitely lasted about 2 years.

    I would recommend this to a friend