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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16935 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 16,935 reviews
  • Rated 5 out of 5 stars

    As it seems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller does what it says it does. wish it had more customizability but other tham that no conplaints

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    WIll not last more than a year or so, do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 Series 2 Elite Controllers. Both stopped working about a year and a half later with light use. In both my cases, the controlllers will just turn off randomly, whether it is plugged in or not. Also, the sticks will bounce back a bit. For example if you push a character in a certain direction, then let go of the stick, the stick will bounce in the other direction, making your character face the wrong way. It is frustrating. You can look up other complaints of shoulder buttons stop working, stick drift, etc. I really want to like these controllers, but they should be MUCH better built for $200. Do Not Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift After Just 1 Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this controller, I'm honestly let down and disappointed. After a month of regular use, this controller came down with a very unfortunate stick drift on the left-joystick that now makes it almost impossible to use. While the quality of the build is top-notch, the lack of joystick durability brings this controller from a 5-star product to a 1-star in my eyes. If you do purchase this controller, be sure to get a warranty alongside it as the stick drift issue is not a rare one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the material fits in my hands, sleek design, and I love being able to change the Xbox logo to other colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great controller like the back triggers being customizable and removable if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it. First elite series I’ve had. Saving button mapping profiles allow for complete customizations for different games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Easy Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box version. I am glad to have the Elite 2 it has nice improvements over the Elite 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller good size and better feel then stock controller use for pc and I love it

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but prone to breaking. RB only registers 1/5 depressions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like the elite 1 better because of the grip.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice that its a wireless charge but the controller lags out and thinks the controller is disconnected in the middle of playing which is kind of annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good with the system. It is compatible with Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controll

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable joystick help with aim.also have lots of choices on what joystick u want

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Mehh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a really bad drift. We ended up having to purchase another one and the new one from Gamestop has no issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, especially for its quality and hand feel. I love its customized button and the vibrate it performs for certain games like Need for Speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Microsoft Missed the Mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is cheap - feels like it is made from hollow plastic. The PS5 controller is 100 times better if you are looking for a controller to play PC games.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote fast responsive great feel won’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good, but get the warranty.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The premier “pro” Xbox controller, however they are continually plagued by bumper malfunctions. If had 3 over the past 4-5 years, however no other controller comes close to feel. I recommend getting the year warranty as I’ve needed to swap them almost yearly with fairly heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustable triggers are wonderful and the texture if the controller itself is awseome, especially if your hands are moist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market, with plentiful options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well built, but has problems

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a well built controller, but, It has a pretty big delay in responding and the left joy stick didn't click down like its supposed to right out of the box.

    No, I would not recommend this to a friend