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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16935 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 16,935 reviews
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the grips on the side. I have made this controller my main controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem it’s really great and really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first elite controller. This is slightly better but with a rechargeable battery and tweakable sticks for tension. If you have discounts awaiting you(rewards), I highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the recommendation! We're glad that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade for you, and that you're enjoying its internal rechargeable battery and updated configuration features. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a quality-made product and the customizable features are great for several games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dig the color. One of the best purchases to date. Better price if you have the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Last Longer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Dana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Get the warranty from best buy even though it was covered under microsoft. Just easier and seamless. My son is hard on his remotes, he is 10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We are happy to hear your son is loving his Xbox Elite Wireless Controller Series 2. We hope he continues to enjoy it, wishing him happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Helped me understand how each component works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing controller with detachable parts which makes it easy for your your personal comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my kids and they love it. I'll order some more if i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the paddles and feel of this controller. Expensive and i would recommend buying the extended protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my son. I definitely recommend getting the extended warranty. His last controller lasted about 2 weeks past the standard warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this controller. It is very comfortable and responds well with my reaction time. I would highly recommend. It’s a little pricey, but seems to be well built.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're delighted that you're satisfied with your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're happy with how comfortable and responsive it is. Thank you for recommending it to other gamers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good control easy to use I liked the grips which people really don’t like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series Elite 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the adaptability of this controller. And the weight feels good when playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can charger it in its case!! The only concern is the bottom right came loose but snapped back in place. Maybe its so you can swap them out with different colors in the future?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control if you’re willing to spend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on iPhone with Xbox app. No lag whatsoever

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this controller is fantastic but there’s serious stick drift issues. Also, the problem with interchangeable parts makes the different parts loose over time. THE ONLY plus is that it’s rechargeable like all controllers should be anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device no difference between the two elites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with control I bought went and exchanged it they was great help

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    Could be a good controller butway too many issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift, unresponsive face buttons, bumpers that go bad and don't respond, thumb sticks that snap back so hard they make you face the wrong way. Microsoft should really be ashamed of their quality control.

    No, I would not recommend this to a friend