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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16935 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 16,935 reviews
  • Rated 5 out of 5 stars

    Excellent and reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. This is responsive, exvellent, convenient and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve used so far! We can even change the color of the Xbox symbol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller ever made

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and the fact that it now has bluetooth making it able to be used with my apple devices and consoles with the right adaptors .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing controller w/Long battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller as an open box for 100.00 instead of full retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controler that you can get for the price, way better than modded controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new xbox x series controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great to be a open box. I didn't have any problems with it. but i paid 104.00 and everything work great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t buy skill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a competitive advantage and easy to use controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to play with

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this controller is amazing for the other feel he has in my hand and everything got to come to it. The only downside is like all Xbox controllers is the stick stills break on you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit for your hands. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue with it, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoultely love this controller. Use it on my pc and bought one for my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with paddles or any options but the color scheme looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Sometimes in certain games the sticks will feel sensitive, but the pop the stick off grab your tension tool and the controller becomes the perfect controller for any game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a better gaming experience. The back paddles really come in handy to up performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great controls and feels great in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for anyone who Wants to level up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome because bestbuy is the only seller that offers a warranty on the product that exceeds 3 months... I now have a two year warranty with the controller and couldn’t feel better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat option if u already have an elite that went bad. Or if you dont care for the extras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality gaming at great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these! It was a great deal on open box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pricey, but worth it. The paddles are great and easy to setup. Has all the features and swappable sticks and dpad. Feels solid in your hands.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Prone to Drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this controller certainly feels more substantial in hand and boasts several custom button configurations, I've owned 3 and they've all had similar problems. Buttons not responding to input and "stick drift".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. First time buying an expensive controller and it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PC Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent controller to use on PC for Steam & Gamepass games!

    I would recommend this to a friend