Customer Ratings & Reviews

The series 2 is a much needed upgrade over the original. This controller feels sturdier than its predecessor. I wish it had a removable battery but that is the only detractor for me.

This was a present for my grandson and he loves this controller. It has excellent game, easy to handle, easy to use, and easy to charge. Overall excellent buy!

Had purchase the scuf controller but i loose wireless signal often so i decided to go back to elite controller

[Employee of bestbuy] Amazing controller definitely recommend, keys work flawlessly

I am pleasantly surprised by how nice this controller is. Really like the multiple customization options. The carry case and rechargeable battery is an additional benefit.

I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

They aren’t durable like they use to be. The left and right bumpers (LB &RB) fails after a few months. It’s great when it works though

It was fun and all but I didn’t like it that much but I do know

I love this controller all though it took a minute for me to get used to the other triggers.

Definitely an awesomeness of a product. My daughter loves her new controller. She loves it.

I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.

We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.

Great controller but needs better grip texture, my hands slip off

He was very impressed with all the features and loved it.

Always loved the elite controllers and the red on it is perfect!!

I buy a new one everytime mine gets worn out, only controller I’ll use

I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!

Great controller. Died early but replacement was the easiest thing ever. No complaints

[Employee of bestbuy] It’s a amazing controller but don’t drop it can can break with ease

So far so good. It definitely helps with the ability to configure buttons to each game. It’s a little pricy, but worth it if your looking for next level controls.