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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 16,936 reviews
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. Love the accessories it comes with. Would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for your Xbox One!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other way to play your favorite games on your Xbox one! The grips are fantastic, the esthetics are beautiful and your overall game play will be much better!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how Xbox Elite Wireless Controller Series 2 has enhanced your gaming. We're glad that you're enjoying their comfortable grip, too. We hope you win a lot of matches using Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for about 6 months, drift stick and sticky buttons take effect pretty often.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Matt,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Accesory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad it really helps with fps games lots of customizable options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it ! He is over the moon. It’s very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that gets the job done seamless and efficient

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Good Controller, Terrible Reliability

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to use, when it works. I am about to send in my third controller back for warranty repairs in 5 months. Issues include stick drift, buttons sticking, and double pressing buttons with only a single input.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers are super cheap feeling they shift to the side when you press them and make that cheap plastic squeaking noise. The regular xbox controller feels better in hand than this one and its almost 2/3 of the price cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grest product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White looks great, cheap price, didnt need all the case and sticks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller House you take control of your game more accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kimbrough shops at Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, My grandson loves it I’m always satisfied with my purchases from Bestbuy. Good company Never had a problem. Thanks Leon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great for competitive gaming. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote but have had to replace it every couple months because of bad joystick problems but i like it so much i pay to get the replacement every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i dosent feel as solid as the black elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt lighter idk if its my imagination or not but the black ine feels more solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the customizable logo LED color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality . Customer service is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice sleek design and seems sturdy. husband purchased because with constant playing he would often break the controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to base controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Overall Controller no issue so far. Quality built and sturdy frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product i would definitely recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few months the joy sticks started to malfunction so had to get a new one

    I would recommend this to a friend