Customer Ratings & Reviews

The items wasn't new even tho that's what it was sold to me as. Definitely refurbished. Settings for back paddles already had presets installed and the xbox light was dim. Also had brown dust on the grips and had brown/orange crush all by the charger port. Luckily they allowed me to return and get another one. Which is the other one I'm going to leave a review for after this one. If new great product, sold as refurbished should be ok. But a refurbished shouldn't be sold as new, very suspicious in my opinion.

I shouldn’t really be surprised every Xbox controller I’ve gotten has had an issue. I was hoping that years after the launch of the elite 2 controller that they have at least made improvements from when I last had it. They definitely have not.

Was awesome they reviewed and replaced unit and was offered and extended warranty

Pros: battery built in. upgrade to rubber design to prevent peeling (we will see), hair trigger manual instead of on console settings, all black (preference), slightly longer cord, new cord connection it’s slightly bigger than previous model, Cons: button haptics are not as crisp, button stuck within 10 days, internal battery makes it heavier as it’s not removable, all black with no accents (green & silver) which was on previous model (personal preference), does not come with two long stick options just one, doesn’t last long, 10 days old and it broke, have to use my original elite from years ago which feels so much better, lighter and responsive in hand. Unfortunately they totally stopped making the elite a couple months back. Will be getting a replacement soon and will report back periodically with updates. Hopefully with an upgrade to the star count.

Amazing controller, add the optional paddles for additional mapping options.

This is an excellent controller. Very responsive to the user.

I love it so much and easy to use play if you have call of duty games I would recommend!!

Xbox controller changed up my game while on Xbox Xbox elite controller is built different

Works well, no problems so far. Much more capability then the standard xBox controller. Feels more sturdy and comfortable.

If you have a PlayStation, you should come here to buy this controller. Love it.

I got my controller refurbished. It was also the last box available. I should have taken that as a red flag, as when i opened the box it was apparent why the product was returned in the first place. The cord looked like it had caught fire for the previous owner, and Best Buy didnt replace the cable despite the very obvious electrical fire that the USB-C portion of the cable had very clearly gone through. This product should have either been trashed or had a cable replacement done. Disappointed in what I recieved, but the controller looks and works fine aside from a lack of click on the right hand finger pedal. Would rate 2 1/2 stars if possible.

Always find everything we need in electronics and is a good price

The controller is great, lots of customization options, and the charging station is nice too. The $180 price tag is a little tough, but it’s worth it.

Great controller! I havnt had any issues yet. Get this on an open box deal and its a great value.

Great quality. The box was excellent condition & quality

The controller works great and is durable, it just doesn't feel as good as the Elite 1 and i can't figure out why.

Love the ability to remap the buttons and configurations for different games

Very excited about this purchase this mad my sons very happy

The best premium priced controller you can buy. It was so good, Sony made one of their own.

Expensive !! But still, thanks for the innovation Microsoft !! Waiting for series 3