Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 16,936 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew and he loves it. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bc I wanted to blow money one day it’s heavy not worth the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thought is was stupid until I got one!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a waste of money but you can really feel and see the difference during gameplay! If you love games and are more than a casual XBox gamer this is for you

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has been a worthwhile purchase. We're glad that it's enhanced your gameplay experience, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller. Easy to use.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made multiple gaming profiles that you can just load up and swith to on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium at a premium price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feeling controller out there for Xbox and PC

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    It’s not BUT..

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great but the buttons do give out pretty quickly so MUST buy warranty

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Woody,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just need a few extra fingers so i can shred the codders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trigger bottons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller so far i love the extended add ons for different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Why pay full price buy open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it but have to click A button firm or no response

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very premium

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sticks and the buttons have a nice feel to it 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FINALLY ELITE 2 with BT and tons of features

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paire it up with several devices and so far so good. I would only suggest the custom presets to also be able to save the pairing to another devIce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller out there ease of use only problem anyone can run into is if you have really big hands with long fingers .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift stick

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 3 months already had stick drift over 100$ for a controller to last 3 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but can have short lifespan.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this controller for about 4 months and I am already sending it back to Microsoft support due to left analog stick failure. First it started with a drift and then the left thumbstick has stopped reading any movement. Dead stick. Luckily I'm within the short Microsoft warranty and hopefully the replacement will be much better and last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best controller I've used. Comes with extras, the case, cord, the works. You can't go wrong here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Great plug and play! Super solid for any shooter game with the back paddles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller always been a fan, live the fact in comes in different colors now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, 100% recommended, my son is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    penniacle of controllers! would 100% recommend. very solid controller

    I would recommend this to a friend