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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16938 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 16,938 reviews
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as responsive as i would like for the price point but overall happy with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the value if you don't have a Hulk grip like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from Series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction and build quality is superb. Lifetime gamer had so many different controllers , this by far feels the best while gaming. A+

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade from its predecessor. We're glad that you're a fan of its updated design and durable construction, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The only thing I would change is the inclusion of a medium height thumb stick like the previous version had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hands with the improved grips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first generation, feels much sturdier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome controller to use so smooth and it is just right for my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an extra edge on FPS games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Fornite and Call of Duty. Amazing configures and play how you want to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pro Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved it! Plays a lot of fps games. Great if you are looking for pro controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Supporting and everything I asked for was dead on thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller ever manufactured!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you serious SERIOUS about winning on a XBOX this is the only controller you should even consider ! The response , the fedback are unpalleled !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace the original controller. My son was very happy with the item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller but cheaply made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is amazing. Lots of customizable options. Has a rechargable battery via USB C so that's a plus. My only issue is that it's still a typical Microsoft controller. After 3 months of light usage, both analog sticks were drifting. I had to put a bit of force into the left analog stick in order to register. I suggest getting the best buy replacement plan for this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Super Unreliable Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the best feeling controller to hold and use, however the durability of these controllers is the worst ive seen. Standard Xbox One controllers tend to last me about 1 year. This controller lasted me around 500 hours before being completely useless with stick drift. That ended up being around 1 year. However the other elites I owned averaged 3-6 months before breaking. That includes one other elite version 2. The quality on these controllers is very low. The Razer Wolverine may be a better secondary option for now. Though many modern controllers have stick drift issues. The controller should not be 200 bucks without figuring a work around or modular option to replace the sticks when they start drifting. I end up burning through the replacement warranties and its not worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Thank you for your feedback; your input helps our team in developing the next generation of Xbox devices.

      The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elite controller has just the right amount to sensitivity in the buttons. It allows for a quick response so nothing is missed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the responsiveness of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun playing games with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customization options, even better response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about about paying so much for a controller. This controller is definitely worth it and I should’ve been got one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best first party controller for Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on both Xbox and PC. Back paddles are a great addition for many games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy an Xbox or any Xbox Accessories!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll put this very easy and clear - DON’T BUY AN XBOX OR ANY ACCESSORIES! I’ve had this controller for 1 month and it already has stick drift. I take care of my consoles and all of my accessories so this isn’t neglect it’s a matter of extremely poor quality and manufacturing. My brand new Xbox controller that came with the console stopped working after 2 weeks. The Xbox wireless headset I bought stopped working after 1 month and now this Xbox Elite controller is having the same problem. I’ve gone through so much shipping these accessories back to Microsoft to get a replacement and they won’t even promise you a brand new device, they will tell you it might be refurbished. I really hope I can save anyone and everyone reading this from buying an Xbox or any Microsoft accessories for Xbox. Spend the extra money to get a PS5.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addition but way overpriced for what additional features you get.

    No, I would not recommend this to a friend