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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 16,939 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Buy Newest Model from someone else

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is built well and would be amazing if the basic model F000001 didn't have issues. Drift stick, A and Y button not always working, and RB button going out. Also I wouldn't buy it with a warranty from Best Buy cuz they haven't had any replacement controller for over 6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Fancy türd

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra flaps and all the adjustments are nice. However, the guts of the controller are the same crap as the standard, so drifting joysticks is going to happen. You'd think it could be a little better quality for that much scratch. We're on the 4th or 5th now...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The build quality feels great but I have read reviews about the joystick issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I ordered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I ordered, the only negative it arrived 2 days after promised considering I paid for expedited delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Annoying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller pretty bad quality control mine messed up in only months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great feel and control but not so great durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt great then still feels great 2 years later. The left bumper is slowly beginning to not work and it is starting to have connectivity issues. Great controller but expensive if you'll have to replace it every 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this over the regular one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get used to the change of layout but other than that its awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bad quality. I recommend a protection plan as these controllers break quickly and easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there may be issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Had to replace mine like it since the kids broke my previous one and it's nice having it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the hefty price side but very solid and ease of use is A1

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not that great like they say. I like it but not for that price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable grip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if tou dont want to have to move yoir thumb up and down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not felt well my son didn’t even have six months until it broke. Shouldn’t have to buy insurance on everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. Very good response time and Control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I got is I can’t use it because I can’t the new Xbox series x console. When will you get these in the stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase super sooth and slick easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase and you can’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even more than the 1st version. Hopefully build quality is a little better, but its holding up fine so far. Love the charge dock. USB 3!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was a lot better than I expected. Using it on gaming PC.

    I would recommend this to a friend