Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Great control!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Love the fact that you can adjust the tension on the joystick.
I would recommend this to a friendGreat upgrade controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. The slight trigger control that you now with this is beyond. Greatly improved my game.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stoph,
It's great to hear that Xbox Elite Wireless Controller Series 2 has improved your gaming experience. Thank you for sharing how much you're enjoying it, and we hope you win a lot of gaming matches using your new Elite Series 2.
Happy gaming,
Chuck
Xbox Customer Care
Reply good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the back paddles souch better then a scuff controller
I would recommend this to a friendXbox ELITE controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the 1st gen. Awesome upgrade to original and more affordable. A+
I would recommend this to a friendAwesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! So much better then the first one. Especially with the charging connection built in great.
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace original elite controller. still has lots of stick drift. low quality. disappointed. cmon microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your experience with Xbox Elite Wireless Controller Series 2 hasn't lived up to expectations. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Faulty D pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Up D-pad button didn't work unless I press it firmly, otherwise it just clicks and makes the noise that comes with pressing it, but the button doesn't actually register as being pressed.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
My Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first one due to it not working properly. But since getting the brand new one it works flawlessly.
I would recommend this to a friend - Cons mentioned:Button quality
Should be perfect for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this being the 2nd generation, all the bugs and defects should be worked out, right? Right out of the box, sticky A button. After some research online, I was not the only one. C’mon Microsoft. Best Buy retuned my purchase price without question. Thank you.
No, I would not recommend this to a friend Xbox elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features.pc use.blutooth does not stay connected have to use wire but ok
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. If the Bluetooth connection isn't working well with your Windows 10 PC and you'd prefer a wireless connection, you may also consider investing in a Xbox Wireless Adapter. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Xbox control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handling, ease in the keys and the price right
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the first elite controller. Build quality seems to have improved. Very happy with it so far.
I would recommend this to a friendbetter than the first edition
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller meets expectations. Better than the first edition.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear your new Xbox Elite Wireless Controller Series 2 has met your expectations, and that you've been enjoying the optimized level of play it hosts! We're thrilled you've noticed the many improvements we've made, and are glad you are enjoying your time with your new interface. Thank you for sharing your thoughts! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
No issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it has def help with games on pc. Would buy
I would recommend this to a friendController
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to make gaming more interesting! It’s got great handheld grips to make gaming easier!
I would recommend this to a friendTerrible QA Shipped Broken and Mislabeled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friendTerrible Quality Assurance DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friend- Cons mentioned:Bumpers
Not so excellent open box.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for the first week. Now the bumpers are very unresponsive unless I push it hard very disappointing
I would recommend this to a friend meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good when it works it will break get a warrranty so its only 24 bucks to get a new one cause you are going to wanna put another warranty on a new one
No, I would not recommend this to a friendDefinitely buy one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t play without it. Such a game changer and once you get used to it you’ll never go back.
I would recommend this to a friend