Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this gift. He told me it’s “game changer”
I would recommend this to a friendElite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gamer kids. Much more control over game actions.
I would recommend this to a friendxbox elite controller 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. It fells very sturdy, very well made.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenager was so excited to receive this for Christmas.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive when playing online against other people.
I would recommend this to a friendXbox elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote so far, feels great and plays smooth.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Eddie,
We're happy to hear you are enjoying an issue-free performance from your new Xbox Elite Wireless Controller Series 2, and have found it to host both a comfortable user interface and reliable functionality. Thank you for taking a few minutes to share your story with the community! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Bumpers
Best Buy Open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box from Best Buy. Was open box said excellent condition, but it came a complete mess. Controller was greasy and bumpers were broke. Will never trust Best Buy open box again.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mitch,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine had terrible lag when using for games sometimes A button would not register
No, I would not recommend this to a friend Awesome controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husband for Christmas and he absolutely loves it !
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Excellent process for picking up the product
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller for fast paced games! Love the features on it!
I would recommend this to a friend- Cons mentioned:Button quality
Poor Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but does not stand the test of time. Buttons stopped working after a couple of months of use. My first Series 1 completely failed. Great concept but shoddy quality build.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very immersive controller for those gamers who love video games
I would recommend this to a friendBetter then the original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the original just hope the handles hold up
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro level and very easy to use try it guys U will love it
I would recommend this to a friendGabriel’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s great ease in operation, easy to handle!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We love that you love the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had controller drift right out of box. Unfortunate but good price I already took the controller apart and fixed it
I would recommend this to a friendLove it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Simple set up and easy to play with.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you have had an easy setup with your new Xbox Elite Wireless Controller Series 2, and that you're enjoying a comfortable gaming experience with it. Thanks for taking a few minutes to share with us!
Happy Gaming,
Brad - Xbox Customer Care
Poor quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, this is a review way over due. My story starts way back in 2015 with the elite 1. The first one broke about 3 months after purchase and I didn't purchase the protection plan...:/ So I youtube how to fix the broken bumper issue, ordered the kit on Amazon and Wallah my Elite controller was fixed. Then about 6months later the left analog stick started to drift and didn't click when pressing. So again I had a useless $150 controller for the second time in one year. I was hesitant at first, but I went ahead and bought another controller, this time with the 2year best buy protection plan. THANK GOD I DID! LOL I went through two more and wound up trading the last one for the elite 2 having my best buy warranty still activate! I was so happy to have the new elite 2 saying to myself, they had to of fixed all the issues with the first generation. They couldn't possibly send out a new one with the same pieces that failed on the first one. Well it's not been 2 months and I have a left analog stick that is useless. To say I am livid is an understatement! Oh and here's the best part. I just found out? Microsoft pulled these things off the shelf because of how much they were failing, but neglected to tell its consumers. All the while they are "fixing the issues" that plagued this controller and will be introducing a 2nd iteration of the elite 2. So I can't even get anther one for who knows how long. I will wait for the second iteration and use my best buy protection plan to get it. I don't think I will be re purchasing the best buy protection plan this time though. If this one breaks, I will be throwing it in the trash and after 5 years it will finally be the end of this insanity!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one at Best Buy, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller for gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the reaction time and multiple configurations
I would recommend this to a friend