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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 762 Showing 15,221-15,240 of 16,947 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this remote. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store shipped me a item in fair condition,i thought okay it might have a ding or two and work completely fine,no when i open the package the controller looked like it had been sitting in grease and who knows what then half the buttons didnt worl and when you shook the controller it sounded like a maraca

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OPEN-BOX yet still charged as NEW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was looking at the box in person it was obviously previously opened since on all sides on the back, it was secured with invisible tape, and it didnt have the plastic hanger piece used to hang the box. those are obvious give away signs the box was opened, however i still purchased it thinking i would get an open-box deal. however when i got to the cash register and explained the box issues, i was still charged full price! all because the employees didnt put a "red open box sticker". i told the cashier that it wasnt new, because if it was, it wasnt going to have invisible tape holding it together. she still told me that THEY were the ones that put the tape on it, since it was "rubbing against" other boxes. i just took her excuse and purchased it, since it was the only one left at the store. when i got home, i opened the box, and the charger was missing! and there wasnt even any paperwork about the controller at all!!! yet i was still charged full price since it was "still new. no use in adding photos since i already purchased it and took it home, but i will return it and exchange it for a real "new" one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really great controller until it started drifting and the bumper stopped working after 5 months. I expected better from such an expensive controller

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gamers and easy to learn to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is the best gaming remote out on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hefty price, but worth every penny if your a gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Horrible controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite v1 was great. The v2 took all the greatness of the first one and flushed it away. The buttons feel like a cheap controller. All three stick tension adjustments are junk except for the highest tension which feels like the first elite sticks. The controller is slicker then a standard Xbox one controller. The only plus is that it comes with a really long USB c cable if you need one for your phone. I would not buy this controller or even play with it again. I game atleast 4-10 hours a day so I have some experience with controllers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller about 5 times already. This thing breaks very easy. You don’t even have to drop it on the floor. I suggest you get geek squad insurance for this controller if you buy this

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drift after a year of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the extra money. Bought before Christmas last year and already have bad stick drift (upward movement of right stick without pushing it up). Bought this controller because I figured it would last longer than a standard controller. Not the case and now need to purchase another controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with right stick problems out of the box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller. Way better than the first one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the material and the way it feels and the design.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design great feel this is a replacement for my all black elite 2 that has an internal issue so for now this controller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller with so many customization options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only for Windows 10+ and XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic design for great gaming experience. Does not connect to Samsung QN90B smart TV. Disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Poor quality control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like the 5th time i’ve purchased an elite controller and a button or bumper becomes stuck or gives stick-drift within a few months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great when it works. But don't think that the $200 price tag means that the components used are of superior reliability. The thumbstick on this controller broke just 13 months after purchase, which was one month outside of warranty. Microsoft charges $100 for you to get it fixed (replaced), with an 11-14 business day turnaround time, unless you want to spend another $10 and may get it sooner (I've tried this before and they didn't do it any faster than standard). It's junk. Don't waste your money unless you want to dump money into it every year when it breaks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for me. so many mods. too good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prone to stop working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's 3rd "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and good quality. Makes gaming easy now

    I would recommend this to a friend