Customer Ratings & Reviews

I’ve already had to ship of the controller for a replacement due to a sticky right bumper. Microsoft did replace it but I had to send the controller back first and wait for a replacement.

Love this controller however I am on my third elite series controller. The past two had bumper issues and my third had stick drift issues.

The controller got stuck drift within 4 months of having it. Pretty awful for this expensive of a product

Whether you get the elite or a standard controller expect something to be wrong with it the minute you take it out of the box. Over the past year I had to return 12 controllers from various retailers because there was some manufacture defect with it. Whether it was a button not registering a input or a analog stick drifting you will probably notice it right out of the box or within a few weeks of owning one and the elite 2 is no exception. You have been warned future buyers.

It's a very nice controller but so is the price. Wish it had adjustable resistance triggers.

Hit or miss. Had to return a couple of these to get a working one.

I have to bring this controller back for return. However the left thumb stick sticks...150 bucks and the controller sticks. I think i should get paid 150 for deciding to buy with this product.

These are known to have issues but I just recommend grabbing the warranty! The look and feel is great! Well built!

Bought this a year and a half ago and the bumpers are having reliability issues. Buyer beware!

The controller is great for gaming but my y button went out in a week on the face. No problem for me being i play with paddles. Big improvement in fps games such as mw

Great controller -- if it worked properly. Had analog drift out of the box which was a recurrent problem I had with the original elite controller and hoped would be fixed with the new one.

Work good first time I used it but after that it was all downhill. Worst doesn’t charge right, I have to leave in order to play, because it turns off, and sometimes disconnects while playing mid game . Plus right thumb stick gets stuck

[Employee of bestbuy] Honestly if you’re just playing elden ring or something I would just get a normal controller. I can see the advantage if you’re playing race games or call of duty though

Although the controller is excellent, there are many problems with it when it is connected to the PC through Bluetooth, it causes every game to lag badly. Additionally, the volume fluctuates on its own. Same outcome after trying it on three separate PCs. No luck after updating the controller. It only functions properly when linked through USB.

Terrible quality. This controller cost way to much for it to break after a month of use. Microsoft do better and stop the money grab. If you do buy this terrible controller, buy it with geek squad protection or you will be sorry. PlayStation controllers last years without messing up like these. I stop buying the regular controllers because I thought these would be better, it’s not. They won’t crack if they fall of the table, but the issue is game play. All I play is Madden and CoD. A lot of hit sticks and running. After a month the controllers will lag and die while playing or you see the screen move while you are not moving it. Most of the time after a hit stick tackle my controller dies and I have to power back on while in the middle of a game. In the past, I thought I was having issues because I didn’t keep them updated, that’s not it. The current one I have is updated weekly and I still have the same issue. I don’t think I will be wasting my money on these anymore. I will try other brands.

I did like this controller alot when it was new but after a month the bumper broke and i have heard that this is a common problem they use a cheap bracket like a soda can

Left trigger immediately did not work out of the box. Stick drift makes the menu completely unusable.

So Im writting this the same day I ended up picking it up from the store which for whatever reason was only getting sold at a best buy 50 miles away and they didnt do shipping... Cons... #1 the Hair Trigger Lock Slider is placed right where my middle finger would be making it feel a bit weird #2 The A and B buttons werent always registering, at first I didnt think much of it I honestly thought I didnt press them correctly or something but as I started playing COD it became too noticeable and I went into the Xbox Accessories Test Mode on my Series X and there was when I saw that indeed the Elite 2 controller wasnt registering the A and B correctly, Id say it only successfully registered about 80% of the time and thats a NO GO! A huge disappointment! I waiting so long cuz its always selling out and when I did actually get it it turns out to be defected. I love Xbox, I know these things happen but it just sucks when they happen to you! Im going to have to return this controller and wait again until they restock! I just hope I dont have to travel 50 miles again just to get one! Sadly I have to give a 1 Star review right now but once I get my hands on another one Ill write a updated review

The controller feels really good and the extra buttons are a cool add on but not needed i notice i dont really y

Excellent response time in the controller. terrible on the durability. Was broken within a month of buying.