Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Sensitive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok seems to break really fast and extremely fragile
No, I would not recommend this to a friendGood controller with poor durability
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been through 3 elite controllers each with separate issues. I love the features of this controller but it needs better build quality
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry for any issues you've experienced with your Xbox Elite Wireless Controller Series 2. Every new Xbox wireless controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you're still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I get one the left stick drifts in about a week and makes it basically unusable. I honestly preferred the first series of elite controllers compared to these because they did not have that issue. I think this issue is caused by the adjustable tensions on the sticks . I’m sorry I can not recommend these to anyone due to the fact of how many times I’ve had to take mine back. Will be bringing in another one this week.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Stick drift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller 3 different times and all 3 had stick drift idk if it was just a coincidence but it was unusable for the most part
No, I would not recommend this to a friend waste of money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive had 3 or 4 so far all of them have lasted 2 months and when ive went to bring them back they never have new ones in stock
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Fun controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a joy to experiment with and love how long the battery lasts
I would recommend this to a friend ELITE CONTROLLER SERIES 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W controller it works really well i woukd definitly recommend it 10/10
I would recommend this to a friend- Pros mentioned:Overall performance
Built in battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller. Not sure I like the built in battery. But it works.
I would recommend this to a friend great controller with some drawbacks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing at everything until its not build quality is a big issue that comes with major quirks
I would recommend this to a friend- Cons mentioned:Button quality
Quality issues
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.r1 Button is not responsive. This controller had less overall lifetime value than other controllers I own. This is very disappointing for the price point
No, I would not recommend this to a friend Don’t waste your time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible controller. you’d think that it would be better for games but being a fps player you’ll notice how weird the joysticks feel. to get the right input you need to push hard than usual completely ruining how responsive a controller should be.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great choice!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly its worth the purchase and it feels like its built to last
I would recommend this to a friend - Pros mentioned:Overall performance
Cool Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool controller and exactly what my son wanted. He loves it.
I would recommend this to a friend Just the elite series without the extra's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is exactly like the black elite series 2 controller only difference is there isn't the extra buttons that you get with the black elite controller and of course this one is white. I expect this controller to do the same thing as my black controller with the RB button where it won't register the click.
I would recommend this to a friend- Pros mentioned:Battery life
Awesome!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Xbox is awesome!!! Love the rechargeable battery.
I would recommend this to a friend - Pros mentioned:Customization
Bought for my son
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He says it is awesome and enjoys the customizations of the controls.
I would recommend this to a friend A Nice controller but had connection Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the feel of this controller, the case, and charging solution. It felt like quality in every way possible. However, within a week the controller started loosing connection... alot. I read other reviews, saw all of the other complaints on this frequent issue and decided that I would rather wait on the new console launch(series x). I wanted it to work, but I would rather not gamble my my money on an unstable product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Marcus,
We're sorry that there are connection issues with your Xbox Elite Wireless Controller Series 2. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
TEST YOUR CONTROLLER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned 2 of these that I bought IN STORE BRAND NEW and BOTH CAME DEFECTIVE straight out of the box. I didn't even got to really use them. The first one had an issue with the profile light 1 would not come up at all. Second one the p3 back pallet button would not work unless pressed really hard. On the second one I noticed the paddle issue right away because all the other ones make a clicking sound but the P3 would not. P4 was a bit strange too but it was working but I could tell that it was going to fail pretty fast. I recorded the unboxing and straight out of the box even 1 of the thumbstick was dirty. Keep in mind that both where SEALED and PAID FULL PRICE. I feel like Microsoft is re-packaging refurbished controllers as BRAND NEW when they are really not.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend loves his new controller obbbbbssesed totally recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second elite controller. Works just like advertised.
I would recommend this to a friend