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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 778 Showing 15,541-15,560 of 16,947 reviews
  • Rated 3 out of 5 stars

    Not as good as dualsense edge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better with some of the sualsense edge features

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it was fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an excellent condition and it cames with white stains on the hand grips. I had to personally clean it was for a gift for xmas thankfully i checked before giving it out to him. Double check even with excellent condition.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don't buy open box, too many variables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box version of this product. It had not been inspected by best buy personal, stick drift was insane as if someone bought a new controller and returned their old in the new box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice design, wish all buttons worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the feel and functionality of the controller. However the bumpers have problems and the right one won’t register. As well and you have to press super hard on the face buttons to register.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, has great grip and easy to use with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever owned for my xbox!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    bad!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 controllers, 2 duds. The first one had a bad y button. The second one had a bad x button, bad y button and a bad top back right hand paddle button. Unbelievable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Control drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have baaaaaaaaaaaaaaaaaaad controller drift……..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Last One Standing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertising and Promoting for SCUF Gaming from 2011-2019 I have play tested and used and my fair share of modified controllers, in which SCUF controllers and Elite controllers have lots of similarities. I by far approve of the SCUF elite series controllers and would highly recommend purchasing one, especially if your a competitive gamer

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    No stick drift for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel in the hand and I don’t play with anything else

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Broken on arrival TWICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to the reviews this controller is terrible I received two of these controllers because the first one came broken straight out of the box and the second one had the same problem maybe I just got unlucky but I would say don’t take the chance at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RB Button stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No exchangeable products in stock. Had to get a regular controller and was refunded remaining balance with store credit. . . Guess I can use that to buy 2 more regular controllers?!? Unacceptable. Should have been refunded in cash. Also, lost my two year geek squad warranty because it only applies to the product that THEY DON’T HAVE IN STOCK ANYWHERE. Very unethical to provide an inferior product in exchange, give the remaining balance in store credit, and to eliminate the remaining year and a half in my protection plan because YOU do not have the same product to exchange! Also, don’t give me this BS about “We cAn’T fOrEsEe tHe SuPpLy FrOm ThE mAnUfAcTuReR”. Honor your protection plan, and if you are unable to do that, at least reimburse in cold hard cash. SMH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller wouldn’t turn back on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t do bad reviews and I had really high hopes and excitement to finally have an elite controller but after 2 months of careful usage my controller would not turn back on after disconnecting due to inactivity. Tried everything I could to get it to turn back on. Did a lot of research and unfortunately only found 1-2 other people with the same issue and they were able to get it to turn back on just by leaving it connected to the Xbox with the USB-C for 10-12 hours. Unluckily mine would not turn on even when plugged in. The indicator wouldn’t turn on either and all I could hear was a low buzzing noise from the controller when holding the Xbox button. You would think that after spending almost $200 on a controller you would have minimal issues with it. After doing research on the controller I’ve seen many people having problems with unresponsiveness. I was left disappointed after having to send it away to get it replaced by a different pre-owned (most likely faulty) controller. Luckily I had 2 weeks left on my warranty and now I’m left impatiently waiting to get my replacement. We shall see how this ordeal goes. (Will update once I receive the replacement.)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Drift issues still exist with elite controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Severe Left Stick Drift no more then 6 weeks after purchase. From past experience it's still an on going issue with these elite controllers so much so that Microsoft now has a 1 year warranty over the 90 days they used to give you. I always purchase these with a BB Replacement plan and have used that quite often. But even with Replacement Plan the stores always have them out of stock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So purtty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the halo one better but this one is just so pretty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new controller! Makes gaming more fun and easier!

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Biggest dissappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I've experienced the A button sticking and inconsistent bluetooth connectivity with PC. I have also read issues with the right stick drifting when neutral. For a premium controller that costs almost as much as a console, this is inexcusable. Returning and trying my luck with a normal Xbox controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Steve,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing i bought in a cool while its cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right Bumper no longer works after only 4 months of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! Greatest controller forever!

    I would recommend this to a friend