4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 16,947 reviews
  • Rated 3 out of 5 stars

    Elite Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control stick's are already sticking and have drag

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controllee

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller For pro gramers. Better then 3 parties.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for a great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift. It was exactly what they wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added functionality of the paddles is a real plus, but as other people online have mentioned the right bumper starts to stick after some time needing a warranty fix. Overall the product feels solid and familiar to use. There is however the known issue with the right bumper after some use.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good controler

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is nice like the color and the way it feels

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as elite as advertised

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it’s an excellent open box item. But it drifts and lb and tv doesn’t is hard to press and also the rubber grips are coming off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Uses for his PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves, is very easy to use comfortable grips

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broken right out of the box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the left stick has horrible stick drift right out of the box and less then a month later the right bumper has totally stopped working and what's even worse is I ordered the geek squad extended warranty and was pretty much told by them to just return the product and wait for my money and reorder poor service poor merchandise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this is sad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one only lasted about 13/14 months. It carries a 2yr warranty but that warranty does not transfer over to the new one. They did replace it with a new controller but without a warranty They said I would have to buy a warrenty and now within the first couple weeks I'm having trouble getting it to charge . This isn't the first time i've had trouble with items from "Best Buy" and I can say that I will stay away from them in the future.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Never worth the money for Microsoft controllers.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Microsoft controllers, stick drift after a couple days of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Feels amazing and very customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controller without the extra buttons. It’s fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the extra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine, but unless you are crazy prop with all kinds of button reconfigured then its def not worth the price bump.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice good and works good and very comfortable to hold

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Don't recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great especially for first person shooter but for the price it should hold up better than it does the tiggers started to stick less than 6 momths after purchase and the RB and LB stop working if you do buy it make sure you get the protection plan from best buy because your going to need it

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Value?!???

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty button on controller….not very elite. Was expecting a little more functions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great gift to give and to have !!!!!!…………. ……

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it was uncomfortable sometimes. oversll it was good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Gamers

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. For sure, it is worth the upgrade!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stick with a normal xbox controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the controller is really cheap. The triggers just did not fit my hands well and the buttons felt worse than a normal xbox controller. I returned it and kept my normal controller.

    No, I would not recommend this to a friend