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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 16,947 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this controller. When i took it out of the box it already had terrible stick drift on the right stick. So bad that I couldn’t even play. I ended up returning it for a core

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but piece fell off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller but the thing that you can adjust triggers fell of but I’m still able to use feature

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need a better controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second controller. The first, right bumper was sticking and the analog stick drifted to the right. So far, the analog stick on the second one just started to drift to the right or left. I play everyday, so it is being used. I'm disappointed that a $180 piece of equipment does not function properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnects randomly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller just disconnects randomly. Fully charged and everything just disconnects and reconnects at any given time. I’ll be exchanging soon with my warranty. Recommend the $60 warranty

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latency is noticeably worse then ps5/ps4 controllers. You’ll have to buy paddles and sticks separately and it ends up being about the same price as dual sense edge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Bad drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I expected. The drift sucks and it is impossible to play with.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Logan,

      We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Had Potential

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for Christmas on 12/17/2019 as of today the controller is unusable due to the right bumper and sometimes the buttons do no respond when pushed. Nothing like paying almost $200 for a piece of equipment that you can't use. My experience is the same as many others with no help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but small so if u have big hands then I would not get this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    123

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality but good controller, only wish Microsoft did a better job on the d-pad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller was never working correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller wasn’t working the correct way I went to exchange it they said I was one day too late but the controller is now just gonna waste on the dresser

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great controller…..when it works.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but the open box elite series 2 that I purchased just stopped working and it was missing a back paddle. This was supposed to be an excellent geek squad certified controller, but it did not come with original box and says satisfactory all over it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the warranty!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is an awesome controller, buy the extend warranty! Do a google search for "Xbox elite series 2 sticky trigger" and you will find out why I’m saying this. I used this for 4ish months and found out the hard way. For me this issue does prevent me from using it but it’s very annoying for such an expensive controller. Other that this issue I would give it a 5 out of 5 stars.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a couple months and then developed a stick drift.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Harry,

      We're sorry that there is an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    I would skip this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay way extra money for an xbox controller only for it to get stick drift even quicker than the regular. I will just stick to the original controller and throw on a replacement plan and game happy as can be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new controller and has stick drift don’t buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great functionality , but dosnt last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad protection. Youll need it. Good controller but will start having issues

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there are any issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Open box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got one of the open box deals and picked Excellent out of the good fair excellent nothing supposed to be missing pretty much new got it opened it up right away it’s missing the pedals no charging cord looked like someone got finished eating and using the controller crumbs in the case and oh the front left bumper was broke whoever excepted that return needs a talkin too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uh-oh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper did not work. Couldn't get full use out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double Bumper Click

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for a while - then the bumpers start to double click

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dispointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive returned 5 of these. Either stick drift or buttons get stuck. I mainly play rocket league or apex

    No, I would not recommend this to a friend