Customer Ratings & Reviews

4th replacement after lag input and 2 stick drift and now now it’s lagging missing inputs and now also entering ghost inputs. Do not buy! And if you do get the warranty

I bought this controller back in November started having problems with it in January. My left thumbstick wasn't working correctly when pressing up and it was turning off randomly. I tried taking it back to Best buy but they haven't had any in for months. so they're in-store customer service said I was still within the 90-day warranty to send it back to Microsoft(I have the 2 year geek squad warranty). I had no other choice so I did so received what I'm guessing is a refurbished control from Microsoft. I have had that controller for about a week and them having worse problems with the left thumbstick then the first controller after 1 week. Best buy still doesn't have any in stock so I will be forced to send it back to Microsoft again. And I guess get another refurbished control

Great controller, was amazing for 3 weeks and now left thumb stick is drifting to the right.

Purchased what was supposed to be a "new" Elite Series 2 controller just before Thanksgiving. Controller showed obvious signs of wear and the 2 week GamePass trial code had already been used. Bestbuy refuses to do either a return or replacement curbside. Buyer beware.

Right hand thumb stick had drift within a week. Rear paddles are a separate purchase.

If you play more then a casual player it will break on you so be ready with the replacement plan.

100 days after purchase (10 days after the pathetic 90-day warranty expires) my RB started to act up, as in sometimes it would work normally, other times I'd have to really press it to register. $90 bucks for Microsoft to repair the bumper on a ~200.00 controller after 100 days, sheah. Sold it as is on eBay as is, and counted my losses.

Audio jack isn’t working for any of my current gaming headsets and will be returning for either another elite series or the stealth ultra.

This is a great controller it’s just after a while the RB button started double clicking

It should be the same as the Normal elite controller without all the Parts. However, when I put the sticks on from my original controller, the left stick does not click properly. Not sure why.

I wouldn’t recommend this controller. It feels great to use but the build quality is extremely poor. Mine had stick drift straight out of the box and I ended up returning it.

Just bought this in store myright thumb stick has stick drift and the left and right bumpers keep not registering and get stuck at random.

Very good control but it tends to turn off when I’m in the middle of WARZONE. Quit annoying

This is the 3rd "Elite" controller I bought and they are all not really worth the money. If you really want/need one and you plan on using them daily consider an extra warranty because they don't seem to last very long. I consider this controller the most disappointing Microsoft product out there.

For the money, this product is not worth the trouble. Make sure you get the extended warranty!!!!

Paddles on controller stopped working and have to return to store. Hoping it's an isolated issue.

Terrible and cheaply made. All of these go bad quick. the core controllers are even worse. Pretty sure made with cheap plastic

the Lb and Rb will break buy the best buy warranty

I own prettty much every controller for PsS3, 4, & 5 and Xbox 360, one, and series X. This is the best so far. Will have to get the PS5 Dual Sense Pro when it comes out for comparison. Sony needs to correct the oversized touch pad. Maybe allow user to turn off the touch pad.

Love these controllers but button sticking is a constant issue with them