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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 795 Showing 15,881-15,900 of 16,949 reviews
  • Rated 1 out of 5 stars

    Mission Failed! we'll get em' next time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was beautiful after I bought it. A shiny new toy! You open the packaging, and sniff the brand new controller Like you would buying a brand new car! Now, using it on day one, the Y button is 50% responsive from input press, and sometimes the right bumper doesn't want to cooperate 80% of the time as well! fun times! premium controller! poor in the taste of actual usage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to fix the sticks Microsoft must have had a faulty blueprint

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad over priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the buttons stick its to heavy the controller even cuts me by the trigger guard

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought open box has stick drift not a good controller

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are testing in quality every 2-5 months a button of a joystick go bad these things are Terrible!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Shame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drifting issue (of course). For the amount of money and the warranty from Microsoft and process of trying to return it its obvious not worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't already returned it, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    $180 dollar paperweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. This is my 2nd elite series 2 controller. $60 dollar geek squad plan purchased with original controller. Returned controller because the right bumper stopped working and the trigger lock for the right trigger broke off so I returned it and got another one, paid another $60 for geek squad plan and the thumb sticks literally unscrew themselves while you’re gaming. Don’t waste your money

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    A button? No thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button doesn't register half the time. It's a fine controller otherwise but unusable. I went through 3 before just getting a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not that great very stiff and clanky not smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has major stick drift and just feels clanky wish I could return and get a scuff instead tbh

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite 2 - Not a good choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this controller late January, around March 10th RB button was broken, now sticks have horrible drift. Pretty unplayable. and of course I didnt get warranty :)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is super trash I'm on my third controller and a left joystick drift so bad I have to take it back tomorrow the people there probably think I'm crazy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller brand new. I hardly play my Xbox since I have a PC and mainly play games on it. I used it a couple (3-4) times, but within 3 months, it would no longer charge or power on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No comparison to origional Elite controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a regular controller. This is yet another Microsoft RIP OFF. No comparison to Elite series 1 controller. Works best as a default, any attempt to customize settings only makes game play worse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible and won’t last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller won’t last 6 months I’m telling you!! The Rb buttons stop working and has stick drift. It happened to me and all 3 of my friends trust me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect Christmas gift, love that you can actually set the setting to the sensitivity on the thumb knob, it came with different magnets and options

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift straight out of the box every time. Don't buy this garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an item that is half priced of the whole system. This is absolutely not worth it. * Brand new item broke within a couple of weeks. (Replaced) * Open box item, also not functional. * I was advices to get this remote as original is wildly inferior.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Bad quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. The quality is trash. I wish xbox would spend more time in quality control for this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stuck drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck drift out of the box. Very disappointed. Need better quality control

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button stick a little and analog sticks unlock on the their own and make it hard to play live gaming.

    No, I would not recommend this to a friend