Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Defective controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller constanlty disconnects from the xbox even though it was brought gomd earlier the same day, wont stay on for more than 5 minutes at a time. I was so happy to have a new controller too, just for it to not work.
No, I would not recommend this to a friendOverpriced. Bad quality. Will break buy warranty
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get this controller on sale for any kind of value. Buy the warranty!!! Triggers and sticks will mess up not the grip this time. It’s a great controller but dang it won’t last.
No, I would not recommend this to a friend- Cons mentioned:A button
unfortunately got a stuck A button
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i went back to my 60 dollar controller. i cant believe i spent about 180 bucks on xbox controller for it to have a bad A button. what a shame.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Omar,
We're sorry that there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Top Bumbers start being unresponsive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After awhile top buttons stop working and become non responsive over time. I’ve asked around and many other people having same issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty. If it's still within the warranty period, Xbox Support may be able to help! Please contact them for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good controller. Only last about a year than doneto
No, I would not recommend this to a friendHighly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money!! My husband wanted the elite and the worker showed me that this one has the new features. Highly recommend.
I would recommend this to a friendnot as good as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son saved up to purchase this controller. He waited and when finally got it was really disappointed. the back triggers felt loose and flimsy. wasn't happy so we returned it.
No, I would not recommend this to a friendDon't bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, run away. For one it's far too heavy. But I'd forgive that if it wasn't complete garbage. I had to return the first one immediately after opening it (the "A" button didn't work). The replacement had a"barely functional" A button that only activated if you pressed it exceedingly hard. At first I was going to try to just use the paddles underneath and basically not need to ever press the A button. But no I'm not going to spend this much on a broken controller so I took the next one back also
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Worst controller ever bought!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box had stick drift! Don’t buy it not worth it
No, I would not recommend this to a friend Good present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to replace this controller as a trigger broke on the old one. Made it a pretty good Christmas present.
I would recommend this to a friendNot good quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Everything will eventually break on this controller. They have a manufacturing warranty for this controller for a reason.
No, I would not recommend this to a friendGeek Squad Protection is a not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only rating 1 star because of the proteion plan they offer on this product. Product is great, very good improvement over the 1st generation elite controller. Getting the protection plan on this product is not worth it. Best buy use to have a store in my area and they closed it. I started experiencing controller drift. I called the 1-800-geeksquad and got transferred multiple times just to be told I have to drive 3 hours to use the protection plan.
I would recommend this to a friendBroken "new" controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the controller and was very excited to use it, but the d-pad doesn't work very well. Would expect better from a "new" product
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Stick drift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received controller as an excellent open box. Out of the box it already had stick drift. Everything looked new at opening.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bree,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Don't buy open box ones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the open box with excellent condition twice. The first one was dirty and the USBC cable was missing. The second one had a crack and both thumbsticks were missing.
No, I would not recommend this to a friendPay more for exchange?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale received a defective item I know thats not bestbuys fault but when I take the controller back just to exchange for one that actually works they tell me the sale is no longer going on and I would have to pay the difference to get another one
No, I would not recommend this to a friendGreat controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a pro series controller i was tired of getting batteries and not having the flexibility to change buttons love this controller
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its was ok but had problems with the trigger lock ended up returning
No, I would not recommend this to a friendLeft stick broke after 13 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left stick doesnt click just a month out of warranty. For the price i would expect these to have a better build. I will try to replace the joystick.
No, I would not recommend this to a friendNot worth it if
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got what said excellent condition but when I received the face was vary warn and the left bumper doesn’t work unless u press pretty hard definitely just gunna get a new one next time or maybe a used from amazon they normally do pretty good with there used/refurbished
No, I would not recommend this to a friend