Customer Ratings & Reviews
- Model:
- RFZ-00017
- |
- SKU:
- 6537448
Customer reviews
Rating 4.4 out of 5 stars with 16949 reviews
(16,949 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Right bumper and right joystick malfunctions
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were really impressed by the build quality and weight of the controller and looked forward to having this for a long time. Que to 2 months later when the right bumper began to have issues. Now the right joystick is malfuntioning. Long story short i would not recommend buy this. You are better off buying the off brand elite controllers.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
The absolute junkiest worst and overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst most overpriced controller I've ever had the displeasure of purchasing. 3 days out of the box the left stick kept walking// wandering lol.. all Xbox products are totally made from garbage. Over the past few years I've bought 2 xbox ones ( both disk drives no longer work). I've been through 10 controller's. Everyone should stick with computer gaming and let Xbox fade away...
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Manufacturing Issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 after the other, these things don’t work right out the box. Y button issues, this is a manufacturing issue that Microsoft needs to look into especially considering the fact that this controller is significantly more expensive than your regular controller. Imagine paying a premium price for a garbage product.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Open box catastrophe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had gone through 2 open boxes both horrendous, 1st one said excellent condition yet didnt start and was missing the dpad changeable part. Then the 2nd open box in excellent condition didnt even come with the the caseing or extra parts just the remote. So far has ruined the open box experience for me personally.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Faulty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller when it works. Two months after purchase RB buttom started double input when you only press it once, annoying for such expensive controller.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it sounds like you're still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Dud.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works fine but not when I’m playing. It randomly turns off at the wrong moment. Might be a dud.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
Decent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a alot of stick drift l have purchased a couple of these
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Does what it needs to - still disappointing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is sub par for the price. Don’t use the term ‘Elite’ if you can’t do something as simple as properly glue the palm grips continuously.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Great controller, breaks easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller feels and works great for 2 or 3 months. Then buttons stop working due to por craftsmanship. If they fix the issues, would be the best on the market
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Will,
We're sorry that there's an issue with the buttons on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Rated 1 out of 5 stars
Not that good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy the regular control, literally the same thing
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our son May 8 and delivered on May 11. On September 4, the controller is no longer worked. My son isn’t the type of kid who gets all mad at the game and tosses his stuff. He recognizes the value of money and is careful with his things. Called Best Buy, can’t return and Manufacture Warranty is 90 days. So at 115 days, the $200.00 controller is useless and our only option is to purchase another. I don’t know who I am more frustrated with Best Buy or Microsoft.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
would not recommend.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.right analog stick drift and unresponsive d pad after 6 months. no throwing, no rage quit smashing, just casual gaming use. no pleased.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there is an issue with the right thumbstick and D-pad on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy for my money, all the perks of the Elite controller if you already have the accesories from a previous elite
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friendRated 2 out of 5 stars
2nd time this happens
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift/ broken right joystick. Lasts only a few months until it needs replacing
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller I have had to buy my son in a one year period. This one had the same problem occur within a couple weeks. We did not get the insurance this time because the same problem kept happening when it was “fixed”. The right side button at top stops working. Microsoft needs to get their product right. Very disappointing….
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
it didnt connect with sons desktop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt connect with my sons deskstop so we returned it and got another one it still wouldnt work so he ended up returning it
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Xbox control
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not really like this control. Had a lot of connection issues.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller did not work out of the box. Best Buy would not exchange or return it. As i discovered, it had been out of warranty 14 months before I purchased which meant Microsoft would not help. Buyer beware.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Elite series 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most features and best price you can get from a gaming controller. 100% percent recommend you wont be disappointed.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome,Very smooth. I also like the extra options it comes with to make it the best feel for your style of play.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend






