Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Still Worth it, Same Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly cheaper package but still worth it.. best xbox /PC gaming experience
I would recommend this to a friendIt will break.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great. Feels great and has great features. Get the warranty. Something will break on it. I have had 2 series 2 controllers. First one made it just a little over a year. The second only made it 6 months until I needed to replace it. Now, Best Buy is sold out online and in store. Who knows when I will actually get a replacement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
It do be ELITE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yeah its heavy but you get used to it. I am very satisfied with my purchase!
I would recommend this to a friendBetter then OG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller, terrible reliability constant disconnects
I would recommend this to a friendXbox elite series 2 open box excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and open box excellent, upon reciving it one of the back buttons where broken, and the left bumper button wouldent work. For being in "excellent " condition it sure was bad
No, I would not recommend this to a friendAvoid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working about one year from purchase date. Seems it’s happens a lot
No, I would not recommend this to a friendCan't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got mine and it was already separating apart when I unboxed it vant believe how low quality this is
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Patrick,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend exchanging it for a new one through Best Buy. If that's not possible, please contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. I definitely recommend this if you want to up your gaming
I would recommend this to a friendBuy a regular controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth twice the price. Didn’t come with paddle shifter
No, I would not recommend this to a friendGreat at first....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for 4 months. Then after the 90 day warranty, the RB button failed completely. The left thumb stick started to drift as well. For this hefty price one would think that this is a premium product. Sadly it fails on that front
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
LB and RB are prone to breaking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on July 8th and I am buying another controller today as the RB button has broken and I can't play Rocket League anymore. I'm disappointed in how these controllers always seem to give out with either of the buttons listed, a shame really.
No, I would not recommend this to a friendworth it if u get the warranty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it broke after a couple months but it was great while it lasted
I would recommend this to a friendThe first one is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not great quality it needs work my bumper is already starting to mess up and I've only had it a week or two
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jake,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Build Quality Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. The A button was iffy on registering unless you really hammered on it. Plus the sticks would bottom out and start grinding on whatever lays beneath them.
No, I would not recommend this to a friendDefective unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read about the defective units online and decided to wait a while before purchasing one. The quality control issues must not have been entirely fixed yet, since my controller had unresponsive face buttons out of the box. Took it back and got a refund. If they fix the issues it would be a good controller.
No, I would not recommend this to a friend- Cons mentioned:Price
Joy stick drift
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joy stick drift at 6 months, has gotten worse, not worth the price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty from Microsoft has been extended to one year so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Buyer beware...best buy sending the FST-00001
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware...The Best Buy description model states FST-00008 but I received the FST-00001. My understanding is this model has lots of defects. If you have it delivered check the model#
No, I would not recommend this to a friendKeeps disconnecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box and left thumbstick wouldn't click, swaped out for a new one, then the new one keeps disconnecting for no reason. Returned and got my money back, its not a premium controller if it doesn't function like its suppose to. Alot of other people report the same problem.
No, I would not recommend this to a friendCame dirty and damaged, I do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with steam input, and it’s very hard to use
No, I would not recommend this to a friend- Cons mentioned:Button quality
This trash makes me wanna crash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the buttons did not work and I had to return it.
I would recommend this to a friend