Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Bamboozled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought what I thought was slightly used. The grips on the left and right of the controller are coming off. This was not slightly used.
No, I would not recommend this to a friendSave your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller in Jan, and about 4 months later it’s not usable as the left analog stick constantly fires in the up direction. Regardless of its “Elite” title and status, the 90 day warranty is about as common as it gets, and now I’m stuck with $200 paper weight. I requested a replacement request from Microsoft, and to no surprise, I didn’t get any response.
No, I would not recommend this to a friendMissing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless remote was missing parts i returned because it was missing parts and they gave me a better offer
No, I would not recommend this to a friendGreat remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is so worth the money. Can’t go wrong with a buy like this.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 different controls and all have stick drift out the box
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Our team at Xbox Support may be able to help. We recommend contacting them for assistance under the manufacturer warranty from Microsoft here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Christmas present
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great in the box, i wrapped it up and put it under the tree.
I would recommend this to a friendDon’t buy will return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, will be returning, exchanged it because of the “A” button not reading input and the second one had the same issue, the right joystick was also very course around the edges like it was dropped.
No, I would not recommend this to a friendNot up to used price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy a unused controller of this kind. Make sure it’s as fresh as possible for this type.
No, I would not recommend this to a friendCool controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband because his old one broke he lives this.
I would recommend this to a friendElite Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my grandson who had it listed on his Christmas list.
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with a GeekSquad warranty as it was an open box. Of course the controller stops working right after it expires. Store closes around 8 and it looks like we share the same work schedules. I’ll just live with it.
No, I would not recommend this to a friend200 dollars controller?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is not working no more didn't used it that much and it walk by the self in games.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best, super cool that it comes with a charging case
I would recommend this to a friendDo not buy this controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for almost a year now. DO NOT BUY THIS! The left and right bumper just stopped responding. Now I have to press the buttons 4 times before they do anything. This is not good for any game unless the game you play includes waiting 5 seconds to do an action.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two open box controllers stated as excellent condition because they were on sale but both were defective
No, I would not recommend this to a friendXbox elite controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke a month after buying it. I forgot to call back for warranty
No, I would not recommend this to a friendLeft joystick already gave out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joystick already gave out on left side 3 months in. Now you have no stock to replace with my warranty
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the left thumbstick on your new Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support as soon as possible for assistance: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these controllers at the same time and both controllers are experiencing the same issues where the left joy stick gets stuck in the forward direction and the controllers disconnect randomly while playing.
No, I would not recommend this to a friendElite Series 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. Does not come with accessories.
I would recommend this to a friendJust what they wanted!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what they wanted! White controllers that is cool 2 the kids
I would recommend this to a friend