Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Good controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for Xbox series s. I exchanged for white model.
I would recommend this to a friendGreat controller, Never buy Used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a mixed review. The controller is great in every way but buying this as an open box was a mistake. Even though it was advertised excellent condition it came without the box, triggers showed ware and some of the paddle buttons didn’t work.
I would recommend this to a friendExpensive choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with it, they never included a charger for it. I had to go out and buy my own -.-
No, I would not recommend this to a friendUnstable connection out the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works fine via usb but once is synced wirelessly it drops connection within 3 minutes.
No, I would not recommend this to a friendÉlite Control 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, it broke within two months and I’ve had several friends tell me the same
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Chris,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Charger port broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the open box “excellent edition” and the charger port broke only after a couple of months. Controller won’t charge at all. Never buying “open box” again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after not even 1 year. My son is very careful with his stuff, takes care of everything. Definitely not worth the price.
No, I would not recommend this to a friendAwesome controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these controllers and great value for everything you get
I would recommend this to a friendLeft Stick Broken After 4 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was great until 4 months into owning it and my left stick lags. It won't register max input. It only registers about 60% input. Then when you let the stick go, it sticks (virtually not physically). For $180 controller, it should last longer than 4 months. Microsoft won't replace as it is outside its 3 month warranty. Garbage.
No, I would not recommend this to a friendElite 2 garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is garbage. Only thing cool is the Xbox button can change color. The lag and configuration is horrible. I pick up any other random Xbox remote and it works perfectly fine.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps with gaming and is great at what injeed it for.
I would recommend this to a friend- Cons mentioned:Stick drift
Elite series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks travel while playing the game and won’t stop
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Terrible build quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two of these and had problems with the d-pads on both within a day of use. It’s disappointing that Microsoft would release an official product with such lackluster quality, especially considering the price.
No, I would not recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for mobile gaming, works perfect with mt iphone 14 pro
I would recommend this to a friendI gave it a chance and was highly disappointed.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. Ive been through two of them in a year. First one went down with a sticky/non working right bumper. I returned under warranty and received a new one. This one in the left stick now drifts and sticks at all times. Dead zones will not fix. Spend your money better and look into buying SCUF.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.takes time getting used to the paddles but it’s very helpful
I would recommend this to a friendDont buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had ordered a replacement from Microsoft after my first one charge port was not working and the second one comes and has a defective right bumper and I try to get another replacement and they say it's out of warranty I don't recommend buying this if you want to have to pay 180 because your controller was defective
No, I would not recommend this to a friendVery delicate
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product when its working but mine just stopped connecting to my pc for no obvious reason and hasn't been able ever since.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Control er
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons weak break off in 6months suck suk suk suk
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved, definitely buying again, highly recommended
I would recommend this to a friend