Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
A button issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The A button sucks. It doesn't register it. Don't buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cami,
We're sorry that there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. If your controller is still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If it's still within the warranty period, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller but did not last very long. A button stopped working
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Eric,
We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves this controller Glad I got it for him
I would recommend this to a friend Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a open box labeled as excellent quality, it was something first being registered 2 years ago with a defective left shoulder key, and it was sold for 90 bucks
No, I would not recommend this to a friendAwesome Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth working easy to use and comfortable in the hands
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love it perfect gi for Christmas ¡!!!!!!!!!!!!!!!!!
I would recommend this to a friendControl-er
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller I ever had so smooth and easy to use
I would recommend this to a friendReviews were right, barely works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw the reviews and figured I’d try it. Website said one model # and I received a different model #. A button works 75% of the time, disconnects from your console at random times. Wish it worked better but you’re better off with a standard controller or trying a scuf. Returned this in just a few days. Bad item
No, I would not recommend this to a friendHehdjdnd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hsjdjdndkf jxkndkckc isjdndndj Indians jjsjzjznzz. Shsnn
No, I would not recommend this to a friendnot recommended and overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return. Son complained the buttons didn't feel like his current xbox controller and they didn't press far enough and trigger the button press. the controller weight didn't feel right and too heavy in long gaming sessions for my kid Save your money and go with the regular xbox controller
No, I would not recommend this to a friendShould have lasted longer than 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for a $190 controller. It worked for about 20 days, now having all sorts of issues. Since it’s outside of the 14-day return window, will have to go through Microsoft warranty repair and wait for a new controller to arrive.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Adam,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Since you're within the limited manufacturer warranty period from Microsoft, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Excelente
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product very compatible with my PC
I would recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for one day. The joy sticks were drifting and sticking. The right joy stick was unresponsive at times. Straight garbage for a controller. Not worth $180.
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As we have seen on other reviews after purchasing buttons stop working even after cleaning very disappointing for what these cost not lasting very long
No, I would not recommend this to a friendXbox controllers
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lb button goes bad after a few months of use regular 60$ controller is more reliable already had to return 2 of these and I only like how the middle button changes colors L product
No, I would not recommend this to a friendTerrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service lost package. Ask for replacement no update and never shipped
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality product, a lot of factory defects, do not buy
No, I would not recommend this to a friendElite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right stick has not worked on 3 controllers now...they say it's a defect...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken had to return couldn’t get a replacement. Had to go some where else
No, I would not recommend this to a friendXbox elite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product in the market best precision controller
I would recommend this to a friend