Customer Ratings & Reviews

I knew there might be some parts missing but all the good parts were gone and my RB button doesn’t which was a bummer.

The controller was faulty. It did not work properly at all and had to be returned. Of course, item was then and is still out-of-stock so we are still without a controller. Just out here on the streets walking around with a Best Buy gift card

Left stick is messed up on all of these. When you push down and try to move forward it’s difficult. Don’t get this controller.

This controller is definitely worse than the series one controller. The front just feels very cheap and the home button is clickable and doesn’t feel as good as the old controller. Also when playing on pc, you can’t connect it wired and will experience in game lag.

arrived missing pieces, doesnt come with paddles. i will probably still buy from best buy but i will go to amazon first

bought it in “excellent condition” as soon as i use it for a game there’s so much controller drift i cant even look straight when i’m playing.

Waste of money this didnt last any longer then the 60$ contollers and i never dropped it or let anything happen to it

This remote was not worth the money. You pay so much more for some extra toggle buttons which you never use

I’ve had the controller for 4 months, used it very lightly and 4 buttons are already not registering some clicks. I’ll be going with scuff next time.

Bought January.... Left Thumbstick broken in June... Other then that. The remote has been awesome. Battery is great. Game play has been awesome. I had the first gen elite remote for years with no issues. Now I have a $200 paperweight.

What's the point of having 4 extra buttons if you can only map them to existing buttons? Microsoft should include a license for real button mapping software with this $180 controller. The discontinued steam controller at least has functional software.

Great controller. For a month. This is my third since release and the same with all of my friends. Get the geek squad warranty of you even think about buying this. Left joystick starts wandering quickly. Then comes the right.

The controller is great, but recently the RB has stop working. I'm seeing similar reviews regarding this controller online. If your Microsoft warranty is up then you have to pay $100 for a replacement. $180 for a controller that lasted 5 months.

Purchased on 6/26. Less than 2 months, the controller has developed left stick drift and now the paddles don’t work. And I just found out there is a class action lawsuit against Microsoft. Will be returning.

Horrendous. Bought 4 of these all in excellent open box condition. 3 did not work! And had to bd returned.

Bought 2 from Best Buy and 1 from Micro Center and all 3 came out of the box with stick drift in the right thumbstick.

Controller looked fine but had stick drift in both analogs and rb didn’t work. It was a refurbished one.

Controller was good and then the left stick stopped working. Could not get Bestbuy to replace it. Came to find out this is a common problem. Would stay away from this controller as Microsoft has acknowledged ongoing issues.

Control broke within 3 months of buying it you would for the price of the control it would last longer

Controller bumpers started breaking on me and I don't believe its under warranty anymore! I read all the issues people have had with the controller and thought I lucked out and now the controller bumpers now don't work right.