Customer Ratings & Reviews

it works great, has a bunch of great features and is definitely an upgrade from the standard xbox controller, for sure a great pickup for anyone looking to have a more quality controller

The paddles can easily be bumped due to the small frame of the controller and I’ve had the controller for maybe 1.5 months and already have a drift. I do like the customizable settings like the sensitivity curve etc.

For a 'pro' controller to be $100+ more expensive than it's 'base' equivalent it has some pretty big shoes to fill. Even still, it exceeds expectation. The hardware feels so precise in your hands, and the level of customization leaves very little to be desired. This is a controller that will fit your desired play-style(s) for just about any game and make you want to never pick up the controller that shipped with your console EVER again.

I've had this controller for quite a while now. I love how it is programmable and the feel is nice. However, after a year, the little buttons underneath are not responsive, and the right bumper button is intermittent. Other than that, i like this controller and going to get another one

I want to like this controller. Honestly, I do really like this controller. The problem is that it just doesn't function well. I have tried 4 times to get one that functions correctly, but ultimately the A button is just unlikely to ever function correctly 100% of the time due to a fundamental design flaw with all Xbox One (and probably Series X/S) controllers. Yes, I've tested a fair number of them and disassembled them to find why they aren't working. That's why I'm confident it's a design flaw and not a quality control issue. I'm not entirely sure why it seems to be worse on the Elite Series 2, but it is and it's really frustrating having the button just not register when I press it. Until Microsoft starts caring about their controllers and fixes the problem, I just cannot recommend this controller to people. At $180, it should work flawlessly, but it just doesn't. Who knows, maybe you'll get lucky and everything will line up perfectly such that your specific controller happens to work reliably, but it really shouldn't be a gamble at this price. If you don't mind being unable to reliably actuate buttons (you know, a basic controller function), then this controller is great. It has the smoothest thumbsticks out there, the adjustable tension is awesome, and the back paddles are perfectly positioned. It just feels great, though I wish there was a bit more give to the trigger stops instead of such an aggressively solid stop at the end of the pull.

It works well, is very durable, and has long-lasting power.

This is for the people who want a solid controller with upgraded features for pc or console, has weight to it and feels crisp, better than regular controllers.

I had this controller once. I ended up selling it together with my XBOX Series X, but now I'm buying it again. It's the best controller that I ever had. I do have the PS5 Edge, the Nintendo Switch Pro Controller and the Razer Wolverine v2 chroma.

This has been the best controller I have ever owned. I can take the buttons apart so I can thoroughly clean it and the grip is just amazing while I'm playing. I usually get sweaty hands while I'm playing games, but with this the controller doesn't slide out of my hand. 10 out of 10. Recommend this controller

This is the best xbox controller you can buy, the ergonomics on it make it easily the best, has weight to it, paddles are the best on the market.

Overall great controller, love having the paddles to configured to different games. It's great to be able to adjust the tension on the thumb sticks.

The best controller for the Xbox series x/s. Should be the one that comes with the console.

Controller works great. Haven't had any issues aince I've purchased it.

Ok, so I am returning this but only because I found a custom one at a convention today. My experience with these controllers is that they far exceed all others in quality and versatility! Love these and will always return to the Xbox elites for gaming.

Sturdy and durable. Fast response time. No lag. Nice grip,

3rd time buying this same exact controller but for good reasons only. I usually buy a new one once per year. Don’t even spend time looking into other products this is always my go to. Best Buy thank you for always doing a great job when it comes to customer satisfaction

My wife purchased this for me for Christmas 2019. I use it as my primary controller for games on the PC where using a controller is easier. Ive put maybe 25 hours of time on it since Christmas and just this week the Right Trigger sticks and starts to register inputs twice. This also happens with the A and Y buttons at times. Thankfully she got me the PSP and I'll be able to get another one, but you'd think that after this being the second iteration of this type of controller, and with all the problems that the Elite 1 had, that MS would be able to get this right. The problem causing the sticking sound with the triggers is a little cushioned pad that at times can relocate itself and flip, so instead of dampening sound when the trigger releases, it instead causes it to stick and make sounds. How could this even pass QC before mass release? Hopefully BestBuy gets more in stock so I can get this replaced soon, as well as MS having fixed this design flaw on their end with the newer releases.

Love this controller. Battery life is amazing. Also just a great feel in your hand.

Best controller yet! Son loves it! This controller has a very good quality, for the price! We have been through many controllers, and this particular controller has everything a gamer could ask for! Would recommend, and would purchase again!

Looks beast, works absolutely fine no issues at all. High quality product, and yes you should not even second guess buying this. The rubberized grips keep the controller from slipping easy. The color is very nice as well. It comes in a nice box too. Delivery was not an issue at all.