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Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 16,952 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    elite series 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller I ever bought I decide buy second one it way better then the original Xbox that came with their game system hands down worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used! Very versatile, the grips are great for when you’re locked in get clammy hands, the trigger depth is also great to be able to customize according to the game you’re playing! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son on his birthday. He loves it. Nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment, I love it it's soft and have a big battery.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Its very delicate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can fine tune this high quality controller, however be aware that fine tuning is also its biggest weakness. The buttons will get stuck or not work when pressed over the course of use. The A and RB still dont work for me unless I hard press, and that is a pain for shooters. I would recommend this contoller if you are ok sending it back to Microsoft for repairs on a regular basis.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product will buy again in the future love the customer service.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very sceptical to get the elite 2. I burned through 2 elite 1's very quickly. The grips fell off and the bumpers broke.... But, when working... The controller was amazing. I was hoping that things would get better. I have owned my elite 2 for less than a year now. The stick drift is pretty bad, the "grips" aren't grippy, and the left bumper works 50% if the time at best. I can live with the stick drift. A good cleaning would probably fix that. I love the concept of their grip vs the last model, but it feels slippery. I recently picked up a scuff controller and it is glued to your hand... It's amazing. And finally yes... The bumper has failed. This is simply unacceptable. It's less than a year old. I do play alot, but I certainly don't gorilla grip my controller. I'm pretty upset about this. The very best part is... Best buy is out of stock with no known restock date... So the extra warranty that I purchased, just in case this controller was as bad as the elite 1, is now worthless. Jokes on me...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to step up my gaming and decided to go with This controller, which save me some money from getting the elite series 2, since my buddy had a controller that didn’t work he gave me his paddles for the 120 I think it’s a good price but for 180 not worth it

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Feels well built. Very customizable. Wish it was cheaper.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Best controller out there with bad testing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough. Let me preface this by saying the controller is the best controller on the market. From feel to responsiveness. MC did great with the grips, with buttons mashing, and the analog sticks. The paddles are also somewhat better from the 1. I like the position and the size of the bottom paddles, but i felt the top paddles were slightly too small. The problem: I tried three of these controllers. Each time I had to return it. The first time the case wasn’t attached properly and there was a wire sticking out and when you pushed it in the case still wouldn’t sit right and the wire could push out. Also, the Y double mashed. The other two just had buttons that were unresponsive sometimes. If you get a controller with no issues, it’s 5 stars for sure, but I can’t go try again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing xbox for a very long time. There is no controller like this one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    You wanna play you gotta pay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great controller compared to most. I wish you could tighten it up a couple more clicks because when you start breaking it in and get used to it, it feels a little loose over time. Stick drift seems to be inevitable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M$ 3lite 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own M$ Elite controller one , dont pay extra for paddels as they also fit Elie Controller 2. You can swap everything if you mmow how to pop it apart if you have design on controller 1. Micro$oft did way better job on 2nd Elite Controller as you can tighten the Sticks so look goof in box it has wrech for it , lots of people actually threw it away , if you did jjst buy mkcro tools to take apart conteoller and cell phones and that one will work. If you need to know how to take apart Look on youtube also they chow you how to take apart XBox Series X & S to clean inside if you have ewww Cats they leave hair in it alot if they law by it

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this remote and a Samsung gaming monitor over the Black Friday weekend and my gaming experience has completely evolved. The remote is more customizable than I expected and the performance and feedback is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my boyfriend and he loves it. Little disappointed bc for someone who isn’t a tech person, this doesn’t have all the pieces to customize the remove, just the core. But otherwise it’s a very nice remote

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    A must buy !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great gift if you know someone who's into gaming ! got one for my boyfriend not long ago and he loves it, you can also buy extra things to customize your joystick colours and stuff too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so well constructed and well thought out. You can charge the controller while it is in the case, and the battery is internal. You can adjust the triggers in 3 different positions as well as the thumbsticks as well. This controller is designed to be a high class controller and it is well worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how much you're enjoying your new Xbox Elite Wireless Controller series 2. It's awesome to hear that you're a fan of its rechargeable battery, durable construction, and configurable controls, too. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming, nice feel and works great

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    A big improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a controller that was dying, sticky trigger and joystick. This is solid, has a big built in rechargeable battery, and feels great in the hand. It is a HUGE step up from the standard controller and worth the cost!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten the elite series 2 upgrading from my white elite 1 and the first controller I had it was great except the A button was very unresponsive 70% of the time and I had this controller since back friday so I seen they finally had them back in stock and went to best buy exchanged it and i got home and all buttons were 100% and no issues at all.

    I would recommend this to a friend