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Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 16,952 reviews
  • Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I love the buttons on the back they help with slide canceling if your a COD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Love the extra accessories. Nice feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take some time getting adjusted to the extra paddles from an regular basic controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Love this Best Buy. Great customer service

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great but poor durability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works well the first year. Literally days after the end of the mfg. Warranty it started having stick drift. Worse still, the padals seem to be much less responsive. Hokw is a ~$150 product this poorly made? I reached out to microsoft and theyll fix it, FOR $100!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great gaming controller.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. No issues pairing via Bluetooth with my PC. Like the customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go big go home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate we love it very recommended get it for your son

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a Christmas gift. Love it. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best controller to use for first person shooter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but a solid remote.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s been a solid remote for the last 4 years. Right bumper is getting sticky but for 4 years of heavy playing these won’t last forever. Battery being built into the controller hasn’t been an issue. Early concerns going from the Elite 1 to 2 was the battery would suck after a year or 2 and then the whole remote would be trash but it’s been good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller in the game beats ps5 any day recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gift !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift I could have got for my boyfriend. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller at a fair price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller I have the first version and the second version is great too.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Don't buy unless you can afford warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased December 2019 December 2019 Right out of the box. Sticky A button, triggers seemed to be somewhat sticky. Read reviews seems to be a common issue. Eventually got better. Seems all is fine June 2020 Triggers seems to be sticky again, the vibration seems like the motor is too strong. Rattles my controller very strongly. Have to turn off vibration. July 2020 Rb is not responding but 30% of the time, and the A button is not responding as much. Triggers still acting sticky August 2020 Complete stick drift on the left analog stick. Going both up and down, they fight it out. Rb is needing hard press to be responsive, A button needs multiple tapping to make it responsive, triggers are still sticky at times. Results: lost 180$, Microsoft says out of warranty, but you can purchase a new one. BUY THE WARRANTY!!!!!! Thanks Microsoft. I had always purchased your product with confidence. But since I pretty much was told to get bent. I'm done. I gave this 2* btw because when it does work, it's great. Feels great, from the trigger locking/vibrations, the d-pad, the full customization, the stick tension. It was all Amazing for the sweet 5 months I was able to play with it. 5 months isn't worth $180 though. I'll never buy this expensive of a controller again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty For A Great Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I'm giving this 5 stars because I have enjoyed using paddled controllers ever since I made the switch with my first scuff controller. The series 2 has tension adjusters on the thumb sticks which is really cool. The reason I'm hesitant on this 5 stars is because within a month of having this controller the bumper stopped registering.....or it would double tap with me only pressing it once (very annoying). However, at this price point the manufacturer has a great warranty and are willing to rectify their mistake. They even paid for the shipping. 5 star customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your insights! We're sorry to hear you had an issue with your new Xbox Elite Wireless Controller Series 2, but are happy to know it has since been resolved. We love the tension adjusters too, and are glad you are taking advantage of this customizable comfort option. If you run into any further issues down the line, be sure to visit this link, where we host tutorials and helpful guidance on some of the most common hang-ups people encounter: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xmas gift. Feels great in hands and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control works flawlessly! Really up my game in the fps games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no issues with it no drift no peeling out cracking either

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Get this and stop waiting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta a little weight to it, but will save from lag and batteries

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game On!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Still love the price for this most definitely better controller

    I would recommend this to a friend