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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 16,952 reviews
  • Rated 5 out of 5 stars

    good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff. back pedals are prob the best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step in right direction. Great graphics improved game play for Xbox Series X only. Does not work on Xbox One.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a five star review, but I do not appreciate that the second tall thumbstick that was a part of the series 1 elite is no longer a part of the package nor are the old thumbsticks compatible with the new controller. I would be completely fine with this as most people probably do not use them. However for those of us who do there should be some option to get them or buy them individually.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for your feedback on your new Xbox Elite Wireless Controller Series 2. Your input helps our team in the development of future products and accessories. If you're looking to purchase additional parts for your controller, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and enjoy this product so much and it helps my game play !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Actual garbage especially for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend gifted me this and I feel bad when we play together because I don't want to hurt his feelings by not using the controller he got me but man is this thing a pile of trash. Here's all the things I've found to dislike about it in the 6 months since I've had it: 1. Bluetooth connectivity is a joke. Frequently drops connection and takes 5-10 secs to reconnnect. I'm told buying the $30 xbox wireless adapter helps but considering the $180 price tag for this that's a slap in the face. 2. Analog sticks have "stick flick bounce" which means when you flick the analog stick to one side very quickly and then it returns to the center there is a chance the controller registers the stick going the opposite direction which makes certain games with fast tight directional character control virtually unplayable. 3. Palm grips have an unpleasant artificial rubber smell that does not go away even with use and which makes you want to wash your hands after every use. 4. Trigger buttons feel horrible to use and only depress maybe 20% of the way into the sleeve with no satisfying click feedback. 5. Customization is very limited and must be done with the Xbox Accessories app. No deadzone customization (which could have helped point 2). There's lighting controls but the only thing that lights up is the Xbox logo. None of the A, B, X, Y buttons light up. 6. Microsoft bought the patent for the rear triggers on the back and have forbidden other controller makers from incorporating the design and limiting it to their $$$ Elite controllers only. Even then the buttons feel worse than that of the Steam Controller's rear triggers with inconsistent actuation force needed depending on the location pressed. Also the bottom two, because of the drooping shape, dig into your pinky when holding the controller normally so I mostly pulled them off and didn't use them. Build quality and physical customization is nice but IMO this controller isn't worth 60$ let alone the extortionate $180 Microsoft is charging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Really enjoy using this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like the the triggers on this it's really good but it would recommend something else

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Third time's a charm?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on my third unit because #1 had sticky/intermittent A & X buttons, and #2 has developed a very annoying sticky right trigger (thank goodness for Geek Squad protection.) When it's working properly (which isn't for long) it's a nice controller, but it's been plagued with quality control issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh was ok not great not what described took along time to get

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Xbox, you need to get this controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite2 great but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my second elite controller version 1. That one is not functional due to the buttons and sticks breaking. Microsoft XBOX should let you trade in the first 150.00 controller for a discount on Elite 2. Elite2 is very responsive and adds an extra dimension to the fun. It is too expensive, that is the problem. Please give those who bought the first version of the controller a break.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny. Works flawlessly. You'll love the upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LB/RB Failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this controller three times and have used them across three years. However, they always end up having the same problem. The LB always ends up failing. Even after extensive cleanings, the LB and RB buttons always end up failing. These controllers are great and I love them, however, I highly recommend buying the 2 year warranty if you purchase this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    I’ve had 8; All of the bumpers broke after months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller available but the bumpers are quite literally made out of paper (no seriously, look it up). I have gone through 8 of these in 3 years, they are so good that I cant go back to any other controller but they break even when you take great care of them. I never slam or drop my controllers, I keep them in their case when not in use, and I dont mash the bumpers, yet my bumpers never have lasted more than 3 months. If they fixed this, would be a perfect controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to but worth the money! I’d recommend

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Broken parts and unreliable quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 different elite series 2 controllers and in the time I have owned them I have been nothing but disappointed. Recently had to use my warranty on my first one because the A button would stick inside the controller (numerous attempts to clean were made) and at certain points buttons on my controller would randomly choose to go off. After getting the new controller, I opened the box and started using it to find that the A button would stick inside the controller, and the thumb sticks had horrendous controller drift. I am severely disappointed with the condition my controller was in fresh out of the box and I will never be buying any more Best Buy, or Xbox products. If you are spending this kind of money on a controller buy one from skuff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some flaws but it's a great controller It has its problems but overall AA controller

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Feels great but doesn’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller and used it for about 3 months. I loved it. At first it was the best controller I’ve ever imagined but after 3 months both bumpers stopped registering. Love the feel and look but it’s not worth replacing every 3-6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wes,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does this work on Iphones? I really want to up my CODM experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quality wine of controllers. Absolutely worth the money, a lot of effort went into this design and performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you're a fan of the design and performance of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you feel it's worth the investment, and we hope you have a lot of fun with your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft