Customer Ratings & Reviews

Got this controller and the sticks started drifting within a few days. Glad I got the protection plan on it so I can exchange it when it starts to really annoy me.

Had the controller for just over a year. Noticed in FPS games left trigger stopped registering so would zoom in and out randomly while holding left trigger. Trouble shot online and made sure the triggers were free of dust no luck left trigger continues to worsen in responsiveness. Have dealt with it over the past few months but no A button starting to not register clicks. Replaced with a brand new Elite controller with same issues in less than 3 months. $175 for a controller that last no more than 1 year and I only play games roughly 1-2 hrs 3 nights a week. Do not recommend., Would Look into Scuff much better quality and customer service.

Awesome delivered on time in excellent shape very happy

Nice handling and tabs on the back are great. Would recommend

Pretty common problem if you check youtube. I was disappointed. No fix from Microsoft. Videos show you how to disassemble and try to fix. Better to buy the cheaper controller and replace as necessary. Buttons become unresponsive from use. I love the paddles.

Right bumper and left trigger are sticking after 3 months of use..I had the elite 1 and replaced the bumpers and grips after a year so I guess I shouldn't be surprised with quality the 2nd time around. Highly dissatisfied with a $180 product lasting only 3 months. Sending it back to Microsoft since bestbuy is sold out.

Bought this almost a month ago and out if the box pressing in any direction while pressing Lstick or Rstick doesnt register doesnt click, and feels like there is something blocking the stick internally. Other thab that its a good controller. But this is such a big deal

Not a bad controller I really love it but the left stick is just terrible after about 4 mothers of using it the left stick has really bad drift, and the headphone jack also started to not work. It’s a good controller for about 2 months then it will start to have problems

One of the best controllers I ever used, easy to setup.

Awesome product. Never failed me and very very good

Good product. You can always trust in Xbox product

Great controller. About 5 months into use, the left stick drifts and Xbox warranty covers 4 months. Read up on this problem, apparently it happens a lot. Get the warranty and just keep having Best Buy replace it.

B button sticks and LB presses randomly after about 1.5 years of use. I take great care of my hardware; I still use my 2008 xbox 360 controller.

Don’t waste your money on this controller I bought this assuming it would be high quality and have no issues. It barely stays connected longer than 5 seconds before disconnecting and is unusable because of this. I honestly feel scammed. Scammed enough to make an account just to write this review. So if you’re looking for a good Xbox controller go somewhere else this controller is a waste of time and money.

Lipstick broken it was dirty and that tool was missing and said no damage i got in as open box please check everything in a item you received from customers before accepting it for return i would appreciate it if I can get a new one for a not paying attention to the itam people give it to you i did clean up the controller for you with alcohol since the previous owner was not in the best of his hygiene Life

Bought it open box, had to clean and strip it. Once I got it working, it's great. Responsive and feels better than the og controller.

Do not buy this controller without the Best Buy warranty. The only elite thing about it is the amount of stick drift it has. This is the biggest piece of crap that Microsoft sells. I regret this purchase so badly. Microsoft even knows this is an issue. They will repair it but you have to jump through hoops and go through a lengthy process. It’s to the point that you just want to give up because of how tedious it is in order to fill out a warranty claim for it. I will never buy another controller from Microsoft.

One of the button pads and joysticks was missing, one of the paddles doesn’t work, right bumper stopped working after 2 1/2 weeks and was told you guys can’t do anything about it and to contact Microsoft. I feel like it’s pretty unprofessional to say there’s nothing you can do about it when the controller didn’t even come in as described. Very upset about this whole experience.

It's alright not much different then the regular Xbox controller for the price it could be of better quality

i ordered a fst00008 elite series 2 controller as shown in item listing they sent me a fst00001 controller not what i ordered got stick drift within 3 weeks since that was past return deadline had to send to microsoft this is after gave me regular xbox controller return credit for my elite series 1 controller 15 dollars will never buy from best buy again