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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 16,946 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for the Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there much more to say? Its the best. It blows the Dualsense edge out of the water. Not like youre cross shopping the 2 controllers if you have an xbox but the Elite controller 2 is the best controller for the XSX by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box Elite Series 2 controller is my favorite controller. I can setup the buttons how I want, and the paddle buttons on the rear make gaming much easier since I don’t have to remove my fingers from the control sticks to perform actions, which speeds up reactions. A must have accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better Than the Rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, along with the paddles, takes gaming to another level. If you play any FPS, I recommend buying this controller as you can fine tune the entire controller to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pro series controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is dope ! Love the color and the weight. My black one crapped and this one was on the shelf . I wish it were all blue though. All n excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good option

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good, exactly what I needed. Was an open box and it is still great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Woooo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller. Love it. Best thing ever. Wow.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Controller review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller, I like the customizable triggers and button layout

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and durable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remappable buttonscand paddles! More color options would be nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easily a top three first party controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read some mixed reviews out there, but my experience with this controller has been nothing but enjoyable. It is a very solid, durable feeling controller, the sticks are great and so are the buttons. I haven’t used some of the more advanced features this controller has to offer yet, but my first impressions are overall very positive!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimbo,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you need any assistance in setting up the Xbox Accessories App to customize your controller, just go here: https://support.xbox.com/en-US/help/hardware-network/controller/xbox-accessories-elite-series-2

      Thank you for sharing your experience! We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it comes with many benefits. Try it

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. Feels great and complete customization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an XBox Elite controller online for a Christmas gift and it was ready to pick up less then 2 hours later at my local Best Buy store. Once i went into the store. I was waited on immediately, got the controller within 2 mins. No hassel or anything. Great overall experience and I will continue to order my electronics from Besy But. Excellent self help and customer service. An this is not the dirst time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definite recommend for high end controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels much better than the 1st gen well balanced and weighted the included charging dock is awesome and id like to see more controllers come by default with this the app by microsoft to edit the profiles is responsive and easy ive only used this via the wireless adapter for pc not on an actual xbox

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible control with many customization modes and good response in games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable controller I've ever used. No response delay and it definitely upgraded my game play... I still suck, but with this controller I know that I'm almost better than I used to be

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling controller but does suffer from either stick drift or sticking buttons. Get the best buy warranty and every year or 2 and you can just get a new one for i think $50

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My child is happy with his controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know anything about games or controllers, but my child loves it. He tells me that with this controller he was able to play better which gives him an advantage to win the games and it saves me from buying batters. He also said that he can play and charge while using it. Battery life last for hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Julie,

      We're excited to be a valued addition to your son's gaming setup, and thrilled he has been enjoying his time with his new Xbox Elite Wireless Controller Series 2! The in-game control it offers is truly unmatched, and we're happy he has seen an improvement in his gameplay thanks to his new interface. We're glad it was a good investment for you! Thank you for sharing your story, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Backbuttoms

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like it, havent been able to find another controllee with the 4 back buttoms that feel like these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for a teen-ager as a gift. No complaints so I can't complain. It works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anyone on pc or xbox. I own 3 I had the series 1 till after the 2 came out. Never once had to replace anything on it. Bought the series 2 for the new features. Will never use any other controller.

    I would recommend this to a friend