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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 16,946 reviews
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the right stick starts to twist when playing

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than normal controllers. Love the triggers. The only thing is that after a while the buttons start to fail and get stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for xbox and pc. It works great and he loves it. The paddles add extra customizable features that only this controller offers. It's expensive, but well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rob1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great gift for grandson! He has wanted to up grade his controller for months, so it became a Xmas gift. According to him, his game skills have improved with this quality controller. Shopped around several places, prices were all comparable to each other, but availability and delivery time was best at Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that your grandson is loving the Xbox Elite Series 2 Controller and that it is enhancing his gameplay. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I have ever owned. The moment I put into my grubby paws I knew this was my controller for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, the best controller ever in my opinion, just don’t drop it those joysticks break easily but those back pedals and everything else feels fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, love the position of the pads, and seems accommodating for a faster reflex action

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Would Recommen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a great Xbox controller to play i would 100% recommend you buy this It is expensive, yes but it is worth it in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Elite Series controller and it ate the batteries. This controller, with the built in battery, lasts a long time. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller. I've been using it during long hours of gameplay and I don't find my hands getting fatigued. The buttons/paddles on the back are extremely useful and I find improve skill and performance. I would recommend this controller to anyone interested in competitive gaming and who wants comfort while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad to have a Elite again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the first elite for almost 3 years before the LB button finally gave out, decided to upgrade to the elite 2. So far it feels like a durable controller but I also bought the extended warranty in case I have any issues with it down the road like the original elite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy being the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always taken good care of my and my family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, recommend for first person shooter games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller been using it for 1-2 years and have no problems

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for xbox and pc wish I would have purchased sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value Elite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it . It has new features that he likes. Not crazy about the price, but it is what it is. This was a Christmas present. People have said to watch the flippers on this remote because they break. So we will see how long they last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller last me for at least a few years if you take care of it, and love the blue touch.

    I would recommend this to a friend