Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10103845
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
So grippy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is hands down the best "pro" quality controller I have used. Lots of controls and the grip in the hands is unmatched!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Robby,
It's great to hear that Xbox Elite Wireless Controller Series 2 is the best professional controller you've used. Thank you for sharing your thoughts; we hope you win a lot of matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Great product and shipping!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was delivered so quick! Will definitely use Best Buy online ordering for future purchases.
I would recommend this to a friendBest Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels premium. Lots off additional swappable parts as well. Nice carrying case includes. Hard to beat!
I would recommend this to a friendPretty nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, responsive, sturdy. I'll never go back to the old ones.
I would recommend this to a friendXbox series elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox pc and cloud gaming controller out there. This is my main controller.
I would recommend this to a friendWouldn’t play without this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer in my FPS games. The ability to save 3 different profiles is great because I play multiple games.
I would recommend this to a friend- Cons mentioned:Stick drift
Great feel but needs better QA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great but came with minor stick drift out of the box.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Awesome controller for hardcore gamers on xbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a huge customizable setting for all kinds of games, I love it so far I Been using it for First person shooter Apex Legends and work’s amazing
I would recommend this to a friendHavy Gamer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ia a fast moving controller. Perfect for the heavy gamer.
I would recommend this to a friendNeeds more buttons
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference when playing gears. Just have to remind myself there's more buttons.
I would recommend this to a friendLove it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent game play. This is my second one. I wore the first one out. Love it!!!
I would recommend this to a friendPerfect Gamers Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming as esay to maneuver with toggles.
I would recommend this to a friendXbox remote control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control excellent for any war, sports,racing games
I would recommend this to a friendGreat for halo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the new halo infinite game! Loved the feel of the metal paddles and the rubber grip on the back.
I would recommend this to a friendXbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old one that stopped working after about a year. Price was better
I would recommend this to a friendXBox One Elite Wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great wireless controller. Lots of cool functions. Would recommend.
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best bang for the buck. Only thing wish the nobs didn't fall off as easy.
I would recommend this to a friendNice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling controller amazing features only dislike is the paddles on the back are smaller than the first gen but overall nice
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to share your thoughts. We are glad you're enjoying the feel of the Xbox Elite Wireless Controller Series 2. Have a great day!
Best,
Kiernan
Xbox Customer Care
Controller feels good...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good, has good wait and response. Love the features that it offers. Down side is I only had it 8months before the left joystick suffered from terrible drift. In addition I use it for PC and this could be an issue with my computers signal, but it suffers severally from bluetooth connections, ie missing button presses, delayed registering of button presses, or laggy input.
I would recommend this to a friendAnnual breaking controller that costs 3 times more
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Costs too much, breaks down too easily, but they have me in a grip because I HAVE to have the back of the controller buttons now. Just get the Best Buy Warranty and get it replaced after a year when it inevitably breaks, so you can buy one every other year than every year.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care