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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 16,994 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good yes please thank you more letters for review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unreal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control on planet earth , took me by suprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements over the first series controller, still the best controller on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best device available on the market today! We've designed your new interface to offer our users an elevated level of control and dexterity when it comes to their gameplay, and couldn't be happier to know you have experienced it first-hand. We're thrilled you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing All the features are really great you can change the joysticks,paddles or pad To your own convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal , would be nice to buy extra accessories too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then the Elite series 1! Went thru three of the elite 1 but the series 2 works much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not be more happier with Best Buy with their products and there customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Comfortable in your hands. Great for any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that first one but this controller is a big upgrade from the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my grown son. He loves it so I am happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small for my hand but it feels amazing. Love how grippy the thumb sticks feel and how good the triggers are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the bells and whistles super fast easy to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I ever bought work well not only with my Xbox but with my iPad

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major quality issues persist. For a $180 controller these should be lasting at least longer than the normal $60 xbox controllers. Started out with returning multiple for out of the box malfunctioning parts. Finally got one in my hands that worked. After a few months of use ran into issues with the LB button registering multiple clicks. Then later on the stick drift came. Poor quality from Microsoft with this controller. Not worth your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels so sturdy! Its worth buying it. Especially with its dialing triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faulty left stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but left stick drifts on its own. Need to go to store and have them exchange item

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    B button is sticking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but the b button is already sticking

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with the B button. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the one our plumber stole, smh. Works great & hubby is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller I have ever used. With a lot of customability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love love love this controller.. jump shot and drop shot with ease.

    I would recommend this to a friend