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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 16,994 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my husband. He says he likes it and it’s a little improved from the first model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 2 when it first came out and after many hours it needed replacing. This is good but for some reason when clicking the left trigger to aim, it clicks in and out on the screen while you’re holding it down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek design. Definitely an upgrade from the regular controllers. It is worth the buy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This is my second one of the elite 2 first one had a defect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Heavy duty and tough. Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. The features are great and make gaming so much easier. Would recommend this to any gamers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that Xbox Elite Wireless Controller Series 2 has made gaming easier for you. We're glad that you recommend it to other gamers and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift terrible need better mechanics stick drift

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hand grips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but thought the grips were different since my first elite the rubber came off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the texture of it product great for MWll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, bit expensive but has improved my first person shooter experience tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the response time options and setup options as well. Should have bought sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they put in the stick sensitivity adjustment and how you can set three different ways to put your buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He really loved it, won’t let anyone else touch it and uses it just about every night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller My son loves it Could charge it on his own box no more rechargeable batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear your son is enjoying his new Xbox Elite Wireless Controller Series 2! And, happy to know you are benefitting from the included charging station and 40-hour battery life! Thank you for taking a few minutes to share your story with us. We really appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    FPS must have item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer for who plays FPS. You must have one of those for full experience. Really recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome design. Makes charging easy. Make sure you get the protection plan though, it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The expensive controller all kids want

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller. An expensive controller. My son was very happy to receive it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Get a scuf, gamesir or razer instead.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose sticks and stick drift out of the box, bumpers wouldn't register. Paddles are nicer, but that's really the only improvement I noticed. Series 1 was way better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Out of the box, the sticks were loose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this and loved everything about this controller. But I had to return mine because both sticks would not stay up perfectly straight - there was always some input being sent no-matter-what way they were leaning. I'm sure I would love one that is made correctly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal controller with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a fantastic controller but even the Series 2 has durability problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you've enjoyed your experience with the Xbox Elite Wireless Controller Series 2. but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft