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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 16,994 reviews
  • Rated 5 out of 5 stars

    Dude

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude if you want to up your game buy this control. I love this thing . Will never go back

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you love your Xbox Elite Wireless Controller Series 2. Thanks for letting us know how it has enhanced your gaming, too. We hope you continue to have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Just buy it new....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box that was supposed to be in excellent condition. The look of the device looked well used and the right bumper was not responsive to anything other than a hard press. Had to return it to being unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertisedhdhdjfjfjcnc dkdkdjxhxhcidkenxhcudksndb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller hands down . Feels great and the trigger stops work perfect .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Defective

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been an amazing purchase but stick drift in less than a month and to fix it would be another $80 and voided the warranty…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Awesome controller while it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd of these controllers due to buttons breaking, getting stuck, analog drift and other problems. I would recommend waiting until these issues are addressed to buy one. I bought warranty for the first 2 but will not be getting it again WHEN #3 breaks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Huge disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance and caved for a $180 controller and it came right out of the box with stick drift. It totally ruined my experience with these kinds of overpriced controllers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button
    Best Buy Employee

    Rated 1 out of 5 stars

    Not worth it at all

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought the first elite 2 in white, noticed the A button would only register if directly pushed down in the center. I was getting missed presses all the time so i returned it. Got this elite 2 in black and literally exact same issue. A button was missing presses all the time. I returned for full refund and will not even look into these controllers until they can fix the obvious design flaws.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best control ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller very responsive and it worked nicely play Call of Duty MOA. I'll buy it again if I need another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very easy to use and set up. Bluetooth connection can be spotty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten it sooner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Love the shorter control sticks and the programmable buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tactical advantage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He has told me it gives him a tactical advantage against his friends.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We can confirm, the tactical advantage is real! We couldn't be happier to hear your son is enjoying his new Xbox Elite Wireless Controller Series 2, and that he is seeing an improvement in his gameplay. We built this controller to optimize player performance, and it sounds like we delivered. Thank you for taking a few minutes to share your thoughts with us! We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best controller I've ever used! Highly recommended especially for first person shooters!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Isaac,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2. We're thrilled to hear that it's the best controller you've ever used, especially for playing first-person shooters. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good controller but not worth the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left rb started double clicking. Controller drift on the controller out the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hardcore gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely improvement on the first model. Changing tension on the controller is a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this remote for my brother and he loves it, uses the remote almost everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming at best level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly matched gaming needs. Support at local store was solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and customizable. Great quality and seems like it will last. Feel good in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever owned. The adjustable triggers and thumbsticks are awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brink,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever owned! We're proud of the programmability and optional configuration we've built into your new device, and couldn't be happier you've found it gives you the in-game control you were looking for. We're glad you love it! Thank you for sharing your experience. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the controller feels. The paddles are hard to use but it’s great that it is interchangeable

    I would recommend this to a friend