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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 727 Showing 14,521-14,540 of 16,995 reviews
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller so much. Helps with my shooting abilities. I recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade from the regular to the new is amazing YALL. I feel like i have more control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this remote, he said he can move much faster than with his old remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be customized to your liking. Button mapping and the back paddles are what I was interested in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect controller for COD and emulators.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, feel, and features but this is my 3rd controller in less than 2 years. The first 2 were defective out of the box and now the 3rd one is having bumper issues. For something so expensive it should be made better. I have older controllers that cost $60 that still work fine. Save your money or get an extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice...................................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad controller, not great either

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller had issues, 2nd one is fine. I'm not sure about the quality of this controller, it seems good but not at the same time. If you get it get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series 2 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is awesome! The tension adjustment is a huge improvement. I love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying your new Xbox Elite Wireless Controller Series 2, and the many next-generation features it hosts. We've designed your new interface to handle it all, and to offer our users the very best in comfort and customizability. We're excited to know it suits your needs as a gamer. Thank you for sharing you feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Purchased on discount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 200 not worth is but when on sale closer to 100$, it becomes worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the serious gamers out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to adjust and customize! It was a gift to my little brother and he loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift on 3 separate controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller until the inevitable stick drift sets in. Even tried switching to a standard Xbox controller and got 2 instead of one of these, and both those controllers started having stick drift issues in under a year. Such a good controller otherwise, like finding a dead bug smack in the middle of a perfect plate of food.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, makes gaming easier and much more enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! My husband absolutely love his remote. It’s great for Cod

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad your husband is loving the Xbox Elite Wireless Controller Series 2. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice and feels good in the hand and has some good features but for $200 I feel like they could have done more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming that much more effective and exciting , all the new options it has for gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible QA Shipped Broken and Mislabeled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality Assurance DO NOT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essential to gaming hands down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market by far. Perfect and ideal for shooters and much much more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be essential for gaming! We're glad that it's enhanced your gaming experience in shooters, too. Thank you for sharing your thoughts; we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then astros c40. would 100% recommend this over astros cheaply built C40 controller.

    I would recommend this to a friend