Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10103845
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Great upgrade from the original
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from the original comfortable to hold and great to use for long periods of gaming
I would recommend this to a friendhave not had any issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the features on this controller, have not had any problems since I bought it
I would recommend this to a friendBest Generation of the elite series
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best version of Gen1 and Gen2 would highly recommend this product
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller!!! I picked it up with curbside and it’s a breeze.
I would recommend this to a friendA big improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the elite v1, but the tension needs to be a little more tight
I would recommend this to a friendBest controler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second gen is much better then the first gen. The triggers and response time is so much better
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller all magnetic and everything better than I thought
I would recommend this to a friendTop Tier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium. Glad to finally have one. Charging built into case.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do find that it would disconnect 1 out of 20 times during use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Stick Drift Issue and Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design defect with the "stick drift" is more than real. I've had this for less than a month, but the stick drift issue came about almost 2 weeks in. The characters move on their own and there's no way to stop it in the settings of the control. I reached out to BestBuy and they can't replace it because they don't have an adequate stock supply. (According to the customer service rep). So I guess, they have an adequate supply to sell, but not to replace defective ones? It's a poor catch-22 for such a reputable company.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello David,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one through Best Buy, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great controller while nothing is broken. Even with lite use, some part always seems to break. I am on my second elite now.
I would recommend this to a friendBest of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my son’s favorite gift a bit pricey but worth every dollar
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control I’ve played with so far highly recommend it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're delighted to hear that it's the best controller you've used and we hope you continue to have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is nice. There seems to be a drifting problem with the joysticks and for the price of this controller that is a bit of a disappointment.
I would recommend this to a friendGood for px
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with pc bluetooth just remember to connect to steam settings
I would recommend this to a friendGet It!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A worthy updrage for your XBOX gaming exerience. Worth every penny!
I would recommend this to a friendGreat wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my wireless controller. Would recommend this controller to anyone. Very easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Donna,
Thank you for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you love using it and hope that you continue to have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Must Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice control. wish the buttons would just come off so quick
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chelle,
Thank you for sharing your thoughts with us. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.
Happy Gaming,
Katie
Xbox Customer Care
Sometimes Base is best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll just stick with the regular Xbox controller. This over complicated engineering disaster has been wanting to throw it across the room like a Nintendo controller.
No, I would not recommend this to a friendGood controller, poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got here quick, let’s see if this one can stand the test of time.
I would recommend this to a friend