Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10103845
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Works well with call of duty type games. Fast response time!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey James,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the fast response time. We hope things continue to work well!
Happy gaming,
Kiernan
Xbox Customer Care
- Cons mentioned:Button quality
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left bumber misfires or does not work at times. I dont use daily either or excessively.
No, I would not recommend this to a friend - Cons mentioned:A button
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two faulty controllers within first week of purchase! First controller: right stick very slightly off center towards the left. Faulty A button and wouldn’t register button presses on occasion, and require extra force to register unlike all the other buttons and my other controllers. Second controller: the connect button is rattling under shake or vibration like it’s missing a damper. Microsoft is terrible with hardwares. Best Buy customer support was very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jack,
We're sorry that there have been issues with your Elite 2 controllers. If you still have the second controller, we recommend exchanging it for a new one at Best Buy. If that's not possible, our team at Xbox Support can help. Please contact them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Great controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller! Smooth. definitely recommend for all gamers
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality seems a ton better than the v1 elite and I haven’t had any issues since release
I would recommend this to a friendgreat gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for my boyfriend and he loved it so i’m more than happy with this purchase!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your boyfriend. It's great to hear that he loves it, too. Thank you for sharing your experience; we hope he has a lot of fun playing games with his Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Paddles are a big help make any game easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advantage on anyone with this controller. Well built,overall efficiency at 100 over series 1
I would recommend this to a friendElite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller very responsive, would definitely buy again.
I would recommend this to a friendBest buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient services.accurate data information when it comes to pick up
I would recommend this to a friendDiego remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it so far, he has been able to compete better in his game
I would recommend this to a friendAmazing service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing control, out of stock everywhere else but still available here!
I would recommend this to a friendBest controller money can buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatically increased my KD in COD. I would hate to own a system I couldn't use this with.
I would recommend this to a friendWireless controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson really enjoys using this controller while gaming.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are thrilled to hear that your grandson is loving the Xbox Elite Series 2 Controller. Thank you for sharing this with us.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Button quality
Don’t buy open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy open box! No warranty! Bought and went to register, but warranty expired over a year ago. of course past my 14 day return. Then button started sticking a week later. Never again will I buy open box
No, I would not recommend this to a friend Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely happy that I got it and I’ll recommend that everyone buy one from best buy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that you're extremely happy with your new Xbox Elite Wireless Controller Series 2. Thank you for recommending it to others, and we hope you have a lot of fun with your Elite 2 controller.
Happy gaming,
Chuck
Xbox Customer Care
A Gamer Mustp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST XBOX controller hands down. If you game don’t let the price scare you.
I would recommend this to a friendOverall great gaming controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, easy to handle and play games. Won’t let my toddler get this controller at all!
I would recommend this to a friendGreat controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming experience, makes a huge difference from my old controller.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great in hands and more responsive then a regular controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jesse,
We're excited to hear you appreciate the improved in-hand feel and optimized response of your new Xbox Elite Wireless Controller Series 2! There's never been a more customizable interface available for next-generation gaming, and we're thrilled you have been enjoying your newfound capabilities. Thank you for taking a few minutes to share your thoughts! We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, I love the features it has. Just make sure to get warranty.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marco,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are loving its many features. We hope it enhances your gaming experience and you continue to enjoy it!
Cheers,
Kiernan
Xbox Customer Care