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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16998 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 16,998 reviews
  • Rated 5 out of 5 stars

    Gamers Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and gamers ultimate remote. Love using this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks that you need to buy this for remapping the

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no choice but to buy this in order to finally be able to remap the trigger buttons to the face buttons. In a C6 incomplete quadriplegic and for years I prayed Xbox and Microsoft would let users remap the regular Xbox controllers trigger buttons but after baby years they still lock that feature behind the Elite and Elite core controllers. Being disabled and an advocate for gaming accessibility this is unacceptable and I wish more people would be aware of this. I use my Xbox One controllers on my Xbox Series X since it’s bigger and easier to use. I can’t open and use my fingers so I use my chin to control the left stick and my wrist/palm to control the right stick. So many games where I need to remap the triggers were inaccessible to me. You shouldn’t have to buy an expensive controller for remapping, shame on Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok control, most of the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller works well, some of the time. Every other day have to disconnect and reconnect Bluetooth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really nice features and buttons. Makes game pkay better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles on the back make all the difference plus it's bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for all gamers makes things way easier..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement controller and every satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST controller out there. If you play FPS this is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to order and i was able to get it on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would buy again, even for the price wont be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been enjoying the convenience of no cord

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has broke 2 times since my son got it for Christmas. I bought the warranted and they are out of stock so we can’t get it replaced. By time we get a new one and see if it works right I’m afraid the warranty will be over 1/2 over.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joanne,

      We're sorry that there's an issue with your son's Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're unable to get a replacement through Best Buy, you may try contacting Xbox Support to see if they can offer assistance. https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Get the warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for price there should be no issues. This is my 3rd one. Good thing I had the bestbuy member waranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    for the Husband.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a birthday gift for my husband and he like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever built period! Premium materials used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes FPS easy to play and really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 Makes every game simpler once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the new technology on this controller. Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how it has evolved from the first controller really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my son, he uses it everyday

    I would recommend this to a friend