Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10103845
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very dissapointed to not get the full controller and have several less than stellar marks on the controller itself.
No, I would not recommend this to a friendReceived open package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the controller only to notice it had been open by someone else. Was obviously handled but not heavily used. I would have gladly paid less to receive an open box but instead was forced to take the open box item or receive a restocking fee. I decided to keep it since I got the warranty but I’ll for sure be using that warranty. Extra star for the warranty. Best Buy, please don’t sell opened items as new.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Garbage QA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is trash. Close to $200 with really bad QA, I've bought and returned 3 now, every single one comes with stick drift fresh out the box and sticky A buttons. If it weren't for that I'd say it's worth the price but I can't live knowing I paid $200 for a controller with stick drift on day 1 + sticky A buttons. Not worth it. Power A Enhanced Xbox Series X controller is way better at only $35.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Poor Quality Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this same controller in 2019 for someone and it worked great and still continues to do so. I decided to buy it again in 2020 for a Christmas gift. Right out of the box, the button was “sticky”. Had the extended warranty so I returned it in January 2021 and ordered directly from Microsoft. The controller from them had issues as well and had to be returned. Not sure why the quality went down.
No, I would not recommend this to a friend Love it !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller . My boyfriend loves it . Best Buy made it super easy to purchase and pick up
I would recommend this to a friendOver hyped controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't feel much different then a regular controller. Is it worth the price no, doesn't come with then bottom pieces so over all not worth.
No, I would not recommend this to a friend- Cons mentioned:Price
too much
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the price point is way to high, I found some other controllers that feel just as good at half the price. Keep searching IMO
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was used , but I didn’t like the controller to much stick drift.
No, I would not recommend this to a friend Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for what it is. Prefer it over the all black one even if it gets dirtier faster
I would recommend this to a friend- Cons mentioned:Button quality
Piece of s?!t
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an open box that said in excellent condition practically new. It wasn’t at all. It was very scuffed and there’s something loose inside the controller. Pair button doesn’t work. Very disappointing
No, I would not recommend this to a friend Works ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one both bumper stopped working within 3 months. Second one is lasted 4 months now
I would recommend this to a friend- Cons mentioned:Price
Its okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its not that good, but got open box so who really knows
No, I would not recommend this to a friend Trigger issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left trigger didn't work correctly. Buying and return process was easy enough.
No, I would not recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paddles in the back help you fry everyday in warzone
I would recommend this to a friend- Pros mentioned:Customization
Great gaming controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the gamer that liked to customize their controller, this wireless controller is for you!
I would recommend this to a friend Horrible Bluetooth Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is good, WHEN, it connects. I'm new at gaming on a PC, so I thought that the connectivity problems were my fault, until I found out later that there are hundreds of people with the same problem: the controller no connecting, or disconnecting in the middle of a gameplay, etc. I'm gonna have it replaced with Microsoft, but I just wish I had returned it when I could. Almost $200 for controller that can't even connect via Bluetooth?
No, I would not recommend this to a friendaverage controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good after I returned my original controller and I received a refurbished one that I have to take it back because one of the rear paddles is not working properly.
I would recommend this to a friendNeeds some build quality improvements.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I owned bumper buttons died. Second one I bought suffered from left thumb stick drift. When it’s not breaking or broke works great…
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first one and this one is even better and the white and blank make it look more clean
I would recommend this to a friendget the extended warranty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better get the extended warranty because they get to go bad after few months of constant playing. With Geek Squad protection it is a good buy though
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Cyrus,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care