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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 17,001 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought excellent condition and the right stick was broken

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pricey for not coming with any part of the component pack not even a case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Recipient reports that it exceeded their expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller is excellent, and the case is perfect design.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after 3 years of a regular controller, conveniently after the return period ended the "A" button started to go out and the stick drift is horrible. I think I used it for about 3 weeks before it became completely useless if I wanna play competently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most Xbox elite controllers, even with proper care; the trigger eventually broke jsut from being used. Sad design

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LB Button stopped working.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s insane, you pay over $150 for a controller so you are expecting to get a quality product. I bought this almost exactly a year ago. Several weeks ago the LB button stopped working. Microsoft won’t replace it of course. They don’t have enough money I guess. The controller is nice until your buttons stop working. I had the controller previous to this as well which had issues with the grip coming off. It’s always something. Disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid definitely an improvement over the first gen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived dirty for used

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to receive and use “open box.” However, this will be the last time online. Controller arrived dirty... ultimately decided to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too much $$$

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, but WAY WAY WAY too expensive. Had to return because I could not justify the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sleek design,comfort,xbox and pc compatable make a good gift for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever had. Fully programmable and great battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite controller. Both drifted very quick. Switched to gamesir pro and never going back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one and came out of the box with stick drift. If you get lucky and get one with no issues i guess it’s good but 3 out of 4 of mine came broke.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    to much stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feeling is great returned due to buying two of them and have so much stick drift

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better for the price but decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grip on the controller will wear out but other than that it worked pretty well for over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Staff was great, controller wasn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller felt tough and durable, but had stick drift out of the box. Returned it for another one and it also had stick drift out of the box. The staff was great and helpful but the product itself was sub par.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would be perfect if not for drift issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has ruined me on regular controllers. But it started experiencing drift from the left joystick and it's super annoying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Larry,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this controller, makes fps games a lot more competitive

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Defected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 and returned them all, each came out of the box defective. Issues from stick drift to sticky face buttons to crunchy triggers with each controller having one of these issues. My stock 2 year old controller that came with my Xbox one X is far better controller with a control freak on the right thumb stick “and no issues at all after two years”

    No, I would not recommend this to a friend