Customer Ratings & Reviews

I love this controller. It feels very nice in hands. The grips are a huge upgrade over the Series 1 controller, and having 3 presets also makes a huge difference. After 3 months of use though, I got major stick drift. Best Buy will not help but Microsoft has a 1 year warranty because of this problem. I'm sending my controller to Microsoft now for free but it will take 2-3 weeks to get a refurbished controller sent back to me. I'm very upset that there are no good controller companies with paddles that aren't the overpriced scuf controllers. It's a bummer that they didn't just put nice joysticks in this very expensive controller. Other than that, it is really great but that is game breaking.

[Employee of bestbuy] Wanted to upgrade from my original V1 I had and glad I did. Looks clean and is great for gaming. Wish it came with the case though.

Love the custimization options but the official microsoft app that goes along with it needs a little work. Also my left thumb stick constantly unscrews itself for some reason. Other thing is i have maybe slightly above average hand size but certainly not huge. Yet when you get some paddles and install those they constantly get in the way of your grip. Even without them the controller feels small. I will need to buy a grip sleeve or something. Other than those 3 things i dont have any problems with the controller itself. I would say overall 2 of my complaints like the app and grips are just personal issues that might be because of my own preference. The 3rd which is the left thumb stick unscrewint itself and feeling like it gets stuck sometimes i would say is manufacturer error or something.

Best xbox controller ever. I like the overall feel the best. It is heaver than a standard controller but I got used to it quick.

Best looking controller I’ve ever bought! Easy to map and comfortable to use.

This controller has a great sturdy comfort and easy to use! The paddles seem to be well placed and they feel like they won't break.

It's expensive yes, but you can customize it to your specs for any game. The built-in battery is nice, but also a burden. Buy this controller.

Great controller with TONS of options to configure to your individual likes AND need is a few different game configurations!

I play FPS and sometimes I get stuck drift after a year or so. It's great to have insurance on Best Buy's products and the replacement is always super smooth and easy. Best controller hands down.

So when I finally got my hands on the series x I bought a second controller so my son and I could play. The x box controllers are great! This controller is a total game changer. If you play FPS games having those paddles on the back will automatically up your game. This thing feels rock solid! I love that you can set the trigger distance, that was a big plus! Bottom line I would have went straight to this controller! It rocks!

I love the adjustments you can make. Perfect for any game. Mutiple setups is awesome. Nice to have a little weight in a controller.

I’ve always been a PlayStation guy but the price and stuff you get with this controller is the best

The function is amazing being able to use the paddles and customization. On that same note the quality is some what lacking as the rest of the elites the rb and lb are always an issue . No stick drift yet after a year …yet

Great it's my favorite controller. I love the removable paddles for various types of games.

Great controller for PC, just need to buy the paddles

The weight to it just feels right, the battery life is amazing

The controller works very well, all accessories are included, the battery lasts a long time—overall, an excellent purchase.

Pros - it is a great feeling controller with a lot of options. It takes a little getting use to the paddles underneath, but once you do you will not want to go back. Cons - it seems to not be as quick to respond as it states. I play a lot of CoD and it seems to have a slightly slower response time than a $180 controller should have. Overall - I like it. I wish it were a bit less expensive, but it is a nice controller.

Works perfectly of course. Exactly what i wanted!!

Ok it’s works really good should put on display from me to you