Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is very happy with this remote. We asked a lot of questions about this remote as well as several others and we are very happy with our decision.
I would recommend this to a friend - Pros mentioned:Overall performance
Pro
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This are Xbox best controller hand down
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller NO charging case though
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality worth it for the price over the standard controller. Just know this one does not come with the case or any paddle.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product, little iffy bluetooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works good for gaming, the bluetooth is a bit iffy at times though
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love the color, had a black one that went out but have had that one for years.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox elite controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller to have . Hadn’t had any problems with it .
I would recommend this to a friend - Pros mentioned:Overall performance
Must have controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good contoller love the customizable abilties and short stop trigger very nice and high quality
I would recommend this to a friend - Pros mentioned:Customization
Best overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox controller is really amazing because you can make so many settings.
I would recommend this to a friend - Pros mentioned:Overall performance
enjoying the games again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s the best by far of the controllers in my opinion thanks microsoft & best buy
I would recommend this to a friend - Pros mentioned:Overall performance
best purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the feel and quality feels like a pro controller
I would recommend this to a friend - Pros mentioned:Weight
Elite 2 core is a great controller.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's lighter than the original elite 2 controller. Only thing is you have to buy the paddles for the back controls separately. Other than that it is an awesome addition to my collection.
I would recommend this to a friend 
Xbox Elite Controller
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The controller is built much better than a standard xbox controller. The sticks are also a huge improvement over the standard controllers.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, extremely well built and good quality
I would recommend this to a friend - Cons mentioned:Button quality
Great idea, terrible quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love playing my Xbox and my elite 1 started to have stock drift, so I figured I’d upgrade since it’s been a while. Got this baby in pretty fast Best Buy was great all things considered but the product came defective out the box. Now I dont know what the process is to return this now that COVID-19 is upon us, but I’ll tell you guys what was wrong out the box. The A button is non responsive a lot and it’s frustrating when I press it to no avail. The controller always disconnects from my Xbox everyday for a random moment. I love the elite controller idea but part of me thinks I should’ve went with a different company like scuff or Astro.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the A button and disconnects with your new Xbox Elite Wireless Controller Series 2. First, we recommend exchanging it for a new one with Best Buy. For information on how to do that, go here: https://www.bestbuy.com/site/help-topics/orders-returns-exchanges-policy/pcmcat316000050002.c?id=pcmcat316000050002
If that's not possible, we suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase if you already have a complete set at home that way you dont need to buy the extra bottons after
I would recommend this to a friend Performs well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good responsive controller, Hardly any problems. Had minor jam with d pad, but easily fixed
I would recommend this to a friend- Pros mentioned:Customization
Nice controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a controller for my son and he absolutely loves how you’re able to customize so many different things on this controller. I recommend buying the geek squad protection
I would recommend this to a friend - Pros mentioned:Overall performance
Cant go wrong
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me a little bit to get use to it because i grew up on ps controllers but These controllers are on the spendy side but the quality is amazing
I would recommend this to a friend - Cons mentioned:Bumpers
Good Controller, Bad Paddles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the controller a lot but I got two bad ones in a row. The bottom left paddle button came loose right out of the box, and this is the controller I got in replace of the first one, which had bad bumpers. I hope I did not get a refurbished device....
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend exchanging it for a new one through Best Buy. If that's not possible, please reach out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Love this controller.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started out using the first Elite controller. It lasted for several year before I replaced it with the Elite series 2. After about a year and a half the left thumb control stick stared drifting. I replaced the first Elite series 2 with this controller.
I would recommend this to a friend