Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has really nice features and buttons. Makes game pkay better.
I would recommend this to a friendAwesome elite controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paddles on the back make all the difference plus it's bluetooth
I would recommend this to a friendamazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.must have for all gamers makes things way easier..
I would recommend this to a friendGet the warranty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for price there should be no issues. This is my 3rd one. Good thing I had the bestbuy member waranty.
No, I would not recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement controller and every satisfied.
I would recommend this to a friendBest Controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST controller out there. If you play FPS this is a must
I would recommend this to a friendIs a great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to order and i was able to get it on time.
I would recommend this to a friend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 would buy again, even for the price wont be disappointed
I would recommend this to a friendSatisfied gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has been enjoying the convenience of no cord
I would recommend this to a friendElite 2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote has broke 2 times since my son got it for Christmas. I bought the warranted and they are out of stock so we can’t get it replaced. By time we get a new one and see if it works right I’m afraid the warranty will be over 1/2 over.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Joanne,
We're sorry that there's an issue with your son's Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're unable to get a replacement through Best Buy, you may try contacting Xbox Support to see if they can offer assistance. https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
for the Husband.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a birthday gift for my husband and he like it a lot.
I would recommend this to a friendBest controller!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever built period! Premium materials used.
I would recommend this to a friendGreat!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really makes FPS easy to play and really convenient.
I would recommend this to a friendSimple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The elite 2 Makes every game simpler once you get used to it.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves the new technology on this controller. Great sound
I would recommend this to a friendReally good controler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how it has evolved from the first controller really good
I would recommend this to a friend- Cons mentioned:Button quality
Elite controllers
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller but the B button sticks and when i tried to use protection plan there were none in stock. Then covid hit so hopefully next one indont run into same issue.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with the B button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for my son, he uses it everyday
I would recommend this to a friendAmazing controller.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must for your gaming experience. Just buy it already.
I would recommend this to a friend- Cons mentioned:Button quality
Broken/faulty within 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has just informed me that one of the buttons on this controller isn’t working now & he can’t use it. He said he’s looked online & it’s a common fault with these controllers!!! Almost $150 & used for less than 2 months!!
No, I would not recommend this to a friend