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Customer Ratings & Reviews

$106.49
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Customer reviews

Rating 4.4 out of 5 stars with 16968 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 16,968 reviews
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people told me not to purchase due to a common stick drift problem that comes about. But after almost a year with it I’ve never experienced any problems it’s been very reliable comfortable in hand and it is very customizable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Elite or nothing..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Elite Controllers are the standard in Gaming. I even use them on my PC. Great weight, reliable and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So good, it retired a Razer Wolverine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooped this on a December sale, bought the paddles from elsewhere for $14. I've since retired my razer wolverine in favor of this. I was skeptical, but this is a really nice controller. Wirelessly connected to PC via Bluetooth, and it runs for hours in between charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So one of my favorite controllers to use I enjoy the back battle features it improves the feeling of gaming. Controller has been very good. I haven’t had any stick drift in any other issues that I’ve had without controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Shanes view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the controller it's heavier than the other one so it feels better in your hands and the overall quality is better and the thumb sticks and pad are detachable if you choose to replace them with different colors you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and it very comfortable to use compared to the stock controller type.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the previous Elite. I had an issue with the left joystick on the Elite 1. Swapped it for the Elite 2 and have been super impressed! Microsoft got smart and made this controller a rechargeable unit. It comes with a charging dock ad well. Best part...the battery life is GREAT! The controller feels very substantial in your hand and isn't flimsy AT ALL. I highly recommend! Make sure to get the Geek Squad warranty...just in case. Its totally worth it. Especially when you're spending this kind of cash on a controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying the comfortable feel and extended battery life of your Elite 2 as well. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance, Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality feeling has a nice weight and is customizable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Investment, but worth every penny and frustration

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent controller and entirely customizable for personal use or even special use cases in games you want different control styles. It is built like a brick s-house. The problems arise when connected to PC to game as advertised. The connection drop outs using bluetooth are infuriating. And yet, even with the cost, I refuse to use anything else. I even bought a second one for the game room in the basement. They are just that good. Certain games will have connection drops, such as Halo Infinite Campaign, AC Vallhalla, and Cyber Punk 2077. Some of those titles have somehow fixed the issue (or it has stopped happening to me at least) but some games persist in dropping connection. And its not a battery thing, or a pc problem. Its the actual controller signal. Heres the thing though, its worth the few headaches. I cant imagine not using these to game. They also have a great feature to allow more than one connection. You can connect it to your PC and if you want to quickly swap to an already connected xbox series x then you douple tap the tiny connection button and it should swap control to the new device as long as you have previously setup that connection. Well.made, accurate response, smooth triggers that can customize travel distance, extra paddles can be installed on the back, shoulder buttons are the best you have ever used, and the sticks have zero dead zone issues. Its an expensive beast, but it is worth it. You wont ever pickup the base contoller again once using the elite 2. Plus, it charges using usb c

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controllers love em. Nice you can get this without all the accessories for less!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Great controller but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but the buttons tend to stop working and you get stick drift alot. Microsoft needs to rework these controllers big time. They do have great battery life though. Buy a warranty on this because after a year you will need another controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Love the color/ feel of the controller while playing. Comes with allot of extra pieces . Decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I've tried multiple 3rd party controllers and always come back to the Elite series 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Item Item Has Lasted 3 Months Since Buying It W NO Problems. No Input Delay. No Stick Drift. Good Controller Customer Service was amazing & helpful Was greeted when i walked thru the door 3 employee's where ready to help me fond what i needed.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 5 out of 5 stars

    Amazing Controller -- Be sure to get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the prior Elite Controller and loved it. The Series 2 is a noticeable step up. Performs amazingly in every aspect you would expect. I also own a Razer Wolverine Ultimate and the Elite out performs it in comfort, design, and precision. Unfortunately with such high precision there is a down side. - Down side, mico stick drift did start within 3 months of use but again if you have Best buy insurance just exchange it if it ever gets noticeable. - Friends have had bumpers go out but at 6 months of use I have had no major issues.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels Great! But...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels phenomenal, just like every Elite controller Microsoft makes. But just like every Elite controller Microsoft makes, it wears too quickly. The rubber grips aren't a problem this time, bur there's already drift on one of the sticks and the R-trigger is squeaking loudly. It feels like these things are destined to break down quickly despite being the most comfortable and satisfying controllers to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this controller, it has been such an upgrade from the basic Xbox controller. Everything about it is just easier to play shooter, sports, and basic games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    For three times the price I expect more.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for about 10 months. It's a great controller but the lack of reliability keeps me from recommending it. A normal Xbox One controller will last 6-8 months for me (No, I'm not hard on my controller I just use it a lot). So instead of spending another $60 on a regular controller I paid $180 for an Elite Series 2 controller. It's a really well built controller, very comfortable for long periods of use, good battery life, and tons of customization using the app. I didn't buy this controller to use the extra buttons on the back or for the swappable sticks/D-pad. I bought this expecting something that would last me longer than a standard Xbox One controller typically does- I was sick of replacing them twice a year. Up on the D-pad has started to double press, while left and right require a lot more pressure. The left analog stick is drifting constantly. The A button doesn't stick exactly but it's definitely not as responsive as the B,X,Y ones. There are some issues with the vibration as well (will swap between slight vibration and jackhammer randomly).

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    First day out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has already enhanced your gameplay experience. Thank you for sharing what a big improvement it's offered, and we hope you continue to get great results with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bought one for my boyfriend I loved it so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great controller. Bought for a Christmas gift. He can easily such between using it on his Xbox to his computer. I've had one for two years now and haven't had any issues with drifting, or batteries draining.

    I would recommend this to a friend