Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Xbox elite series 2 open box excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and open box excellent, upon reciving it one of the back buttons where broken, and the left bumper button wouldent work. For being in "excellent " condition it sure was bad
No, I would not recommend this to a friendLB and RB are prone to breaking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on July 8th and I am buying another controller today as the RB button has broken and I can't play Rocket League anymore. I'm disappointed in how these controllers always seem to give out with either of the buttons listed, a shame really.
No, I would not recommend this to a friendThe first one is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not great quality it needs work my bumper is already starting to mess up and I've only had it a week or two
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jake,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Defective unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read about the defective units online and decided to wait a while before purchasing one. The quality control issues must not have been entirely fixed yet, since my controller had unresponsive face buttons out of the box. Took it back and got a refund. If they fix the issues it would be a good controller.
No, I would not recommend this to a friendworth it if u get the warranty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it broke after a couple months but it was great while it lasted
I would recommend this to a friend- Cons mentioned:Price
Joy stick drift
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joy stick drift at 6 months, has gotten worse, not worth the price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty from Microsoft has been extended to one year so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Keeps disconnecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box and left thumbstick wouldn't click, swaped out for a new one, then the new one keeps disconnecting for no reason. Returned and got my money back, its not a premium controller if it doesn't function like its suppose to. Alot of other people report the same problem.
No, I would not recommend this to a friendBuyer beware...best buy sending the FST-00001
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware...The Best Buy description model states FST-00008 but I received the FST-00001. My understanding is this model has lots of defects. If you have it delivered check the model#
No, I would not recommend this to a friend- Cons mentioned:Button quality
This trash makes me wanna crash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the buttons did not work and I had to return it.
I would recommend this to a friend Save your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller in Jan, and about 4 months later it’s not usable as the left analog stick constantly fires in the up direction. Regardless of its “Elite” title and status, the 90 day warranty is about as common as it gets, and now I’m stuck with $200 paper weight. I requested a replacement request from Microsoft, and to no surprise, I didn’t get any response.
No, I would not recommend this to a friendBuild Quality Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. The A button was iffy on registering unless you really hammered on it. Plus the sticks would bottom out and start grinding on whatever lays beneath them.
No, I would not recommend this to a friendMissing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless remote was missing parts i returned because it was missing parts and they gave me a better offer
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Stick drift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 different controls and all have stick drift out the box
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Our team at Xbox Support may be able to help. We recommend contacting them for assistance under the manufacturer warranty from Microsoft here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not up to used price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy a unused controller of this kind. Make sure it’s as fresh as possible for this type.
No, I would not recommend this to a friendGreat remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is so worth the money. Can’t go wrong with a buy like this.
I would recommend this to a friendChristmas present
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great in the box, i wrapped it up and put it under the tree.
I would recommend this to a friendBuy a regular controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth twice the price. Didn’t come with paddle shifter
No, I would not recommend this to a friendDon’t buy will return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, will be returning, exchanged it because of the “A” button not reading input and the second one had the same issue, the right joystick was also very course around the edges like it was dropped.
No, I would not recommend this to a friendBamboozled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought what I thought was slightly used. The grips on the left and right of the controller are coming off. This was not slightly used.
No, I would not recommend this to a friendCool controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband because his old one broke he lives this.
I would recommend this to a friend